Award

CXM Case Workftow Management

WEST NORTHAMPTONSHIRE COUNCIL

This public procurement record has 1 release in its history.

Award

26 May 2026 at 14:45

Summary of the contracting process

The procurement process involves West Northamptonshire Council as the buying organisation, focusing on the project titled "CXM Case Workflow Management," which falls under the services industry category, specifically internet and intranet software development. This process is located in the UKF24 region, with significant dates including the contract signing on 18th May 2026. The procurement has reached the award stage, which concludes with a direct award via the G Cloud framework. The method used was limited, with no prior publication of a call for competition, due to it being a direct continuation of existing services provided by the supplier Jadu Creative Limited.

This tender offers substantial opportunities for businesses in cloud software services, especially those capable of extending existing software solutions. Large-scale enterprises with expertise in managing and developing internet and intranet software will find this contract appealing. The tender allows for possible extensions of up to two additional 12-month periods, presenting long-term growth prospects for suppliers, given the total contract value of £724,176. The direct award nature emphasised efficiency and continuation, making it ideal for businesses already familiar with providing similar services to public sector entities.

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How relevant is this notice?

Notice Title

CXM Case Workftow Management

Notice Description

direct award via G cloud framework for cloud software

Lot Information

Lot 1

This is for lot 2 of G cloud 14 - Cloud software which was a direct award based on search

Options: 2 x 12 month periods available for extension at a cost of 181,044 for each 12 month period

Procurement Information

direct awarded based on continuation of existing service

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a412
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/048962-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72212220 - Internet and intranet software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£724,176 £500K-£1M

Notice Dates

Publication Date
26 May 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 May 20262 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
WEST NORTHAMPTONSHIRE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTHAMPTON
Postcode
NN1 1ED
Post Town
Northampton
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF24 West Northamptonshire
Delivery Location
TLF24 West Northamptonshire

Local Authority
West Northamptonshire
Electoral Ward
Castle
Westminster Constituency
Northampton North

Supplier Information

Number of Suppliers
1
Supplier Name

JADU CREATIVE

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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