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General Practice (GP) Managed Print Services

DIGITAL HEALTH AND CARE WALES

This public procurement record has 2 releases in its history.

PlanningUpdate

19 Jun 2026 at 09:07

UK2 - Preliminary Market Engagement Notice
Planning

27 May 2026 at 16:30

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Digital Health and Care Wales is planning to conduct a procurement process for General Practice (GP) Managed Print Services, primarily based in Cardiff, United Kingdom. The procurement stage is currently in planning, with a significant focus on engaging with potential providers. Market engagement activities are scheduled around mid-June 2026, with a deadline for any language-specific material requests by 15th June 2026. The contract is extensive, covering print hardware, consumables, training, and asset management within the services industry category. The anticipated contract period is from 4th January 2027 to 3rd January 2032, with potential for renewal and completion by 13th October 2035.

This procurement presents substantial opportunities for businesses specialising in office machinery, equipment maintenance, and managed service provision to grow their ventures by participating in this potentially high-value contract, valued around £8.57 million gross. Enterprises with capabilities in supplying and maintaining print hardware, providing consumables, and robust reporting and analytics solutions aligned with sustainability objectives will find this tender highly advantageous. Providing a comprehensive solution from installation to ongoing management of print services offers diverse entry opportunities within the designated framework agreement, making it suitable for both large-scale service providers and niche players in the print management arena.

How relevant is this notice?

Notice Information

Notice Title

General Practice (GP) Managed Print Services

Notice Description

General Practice (GP) Managed Print Services. The current fleet is approximately 7,800 devices, the majority of which require a solution based on USB connectivity. Procurement to cover the following themes: - Print Hardware and Installation, - Print Consumables, - Training and Documentation for Practices, - Management of Print Assets and Print Availability (Break/Fix Services), - Provision of Print Activity Reporting and Analytics, including reporting by media type at enterprise, site, and device level, to support operational management, cost transparency, and sustainability objectives

Planning Information

Digital Health Care Wales (DHCW) intends to conduct market engagement with providers who may interested in bidding for the GP Managed Print Service Contract. DHCW has not defined a "route to market" and therefore DHCW welcomes engagement from potential providers. The intention is for DHCW to conduct a market engagement presentation session, with providers who have noted an interest in this Preliminary Market Engagement Notice, in mid June via a digital platform. This session will include an overview the requirements and initial thoughts on an evaluation methodology. Furthermore, individual sessions may be made available for the purpose of question and answer sessions, between providers and DHCW, in the days following the engagement session. Please confirm by the 15th June 2026 whether you require any materials in the medium of the Welsh Language. Furthermore, if you require a copy of the Preliminary Market Engagement Notice in Welsh, please let us know as this can be made available. Potential bidders should note that this engagement together with any other soft market sounding in relation to this proposed procurement, may not necessarily lead to a formal procurement and/or award of any contracts. Further, that any information provided by potential bidders during this engagement event, may be used by DHCW to help to scope the proposed procurement/services and may also be shared widely with other potential bidders/providers. Accordingly, potential bidders are advised not to share any confidential information and/or information they would not wish to be shared more widely. DHCW accepts no liability for any costs incurred by bidders as a result of attending the engagement event.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a6e2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/057888-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

50 - Repair and maintenance services

CPV Codes

30100000 - Office machinery, equipment and supplies except computers, printers and furniture

50310000 - Maintenance and repair of office machinery

Notice Value(s)

Tender Value
£7,148,426 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Jun 20261 months ago
Submission Deadline
Not specified
Future Notice Date
14 Aug 20262 weeks to go
Award Date
Not specified
Contract Period
4 Jan 2027 - 3 Jan 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DIGITAL HEALTH AND CARE WALES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF11 9AD
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL Wales
Local Authority
Cardiff
Electoral Ward
Riverside
Westminster Constituency
Cardiff West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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