Award

Social Media Management Tool

WEST KENT HOUSING ASSOCIATION

This public procurement record has 1 release in its history.

Award

28 May 2026 at 14:40

UK7 - Contract Details Notice
Summary of the contracting process

West Kent Housing Association has recently completed a procurement process for a "Social Media Management Tool," which falls under the IT services category. This procurement, procured through a limited competition method, aims to provide a tool with social listening functionality to enhance communication approaches based on community insights. Located in Sevenoaks, the buying organisation is a sub-central government public authority. The contract was awarded on 28th May 2026, with implementation slated to commence on 15th June 2026 and conclude by 27th May 2029. This award is part of a broader effort to strengthen engagement and improve communication by sourcing better intelligence from social media interactions.

This contract presents significant opportunities for IT service providers specializing in social media management and consulting. Businesses that can offer innovative solutions meeting the specific requirements of public authorities would find themselves well-suited to competing in this segment. The successful supplier, SocialSignIn Ltd trading as Orlo, is an SME based in Birmingham, reinforcing the idea that smaller, agile companies can secure public sector contracts by delivering tailored solutions that address the unique challenges faced by housing associations and similar entities. Such opportunities can be a valuable avenue for growth, particularly for SMEs focusing on technology-driven services.

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Notice Information

Notice Title

Social Media Management Tool

Notice Description

*This is for information only, as the contract has been awarded*. West Kent Housing Association is seeking a supply partner to provide a suitable social media management tool, with built-in social listening functionality, over a 3-year contract term. This will help us better understand what our residents and communities are talking about and how they feel about key issues. This will allow us to shape our communications approach more effectively and ensure it is informed by real insight.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a7f2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/050445-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£39,195 Under £100K

Notice Dates

Publication Date
28 May 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 May 20261 weeks ago
Contract Period
14 Jun 2026 - 27 May 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST KENT HOUSING ASSOCIATION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SEVENOAKS
Postcode
TN13 1AX
Post Town
Tonbridge
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ46 West Kent
Delivery Location
Not specified
Local Authority
Sevenoaks
Electoral Ward
Sevenoaks Town and St John's
Westminster Constituency
Sevenoaks

Supplier Information

Number of Suppliers
1
Supplier Name

SOCIALSIGNIN LTD TRADING AS ORLO

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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