Award

CRM & Marketing Cloud Renewal

UNIVERSITY OF PORTSMOUTH HIGHER EDUCATION CORPORATION

This public procurement record has 1 release in its history.

Award

29 May 2026 at 14:59

Summary of the contracting process

The University of Portsmouth Higher Education Corporation has completed a procurement process for the renewal of their Salesforce CRM and Marketing Cloud contract. This procurement, under the title "CRM & Marketing Cloud Renewal", was managed without prior publication of a call for competition, due to its classification as outside the scope of typical directives. The procurement fell into the industry category of sales or marketing software packages, focusing on goods. Located in the UK region of UKJ31, the procurement culminated in the award of the contract to Academia Ltd on 27th March 2026, with the total contract value amounting to £1,419,463.83.

This tender represents a substantial opportunity for businesses within the technology and software sales industry, particularly those specialising in CRM systems and marketing automation platforms. It underscores the demand for specialised expertise in implementing and maintaining robust software solutions for educational institutions. Suppliers with capabilities in software delivery, customer relationship management, and marketing cloud services, especially those with an established framework proven through previous agreements, are well-positioned to compete in similar future opportunities.

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Notice Title

CRM & Marketing Cloud Renewal

Notice Description

The University has a requirement to renew our Salesforce CRM and Marketing Cloud contract for another three years. Covering CRM (Customer Community, Partner Community, Sales Cloud, Service Cloud) & Marketing Cloud (Audiences, Contacts Corporate edition, Business Units, Professional Contacts, SMS Messages and SSL Certificates)

Lot Information

Lot 1

Salesforce is the University's strategic core CRM and Marketing Cloud system which is a strategic platform for the University. The University has a requirement to renew our Salesforce CRM and Marketing Cloud contract for another three years. Covering CRM (Customer Community, Partner Community, Sales Cloud, Service Cloud) & Marketing Cloud (Audiences, Contacts Corporate edition, Business Units, Professional Contacts, SMS Messages and SSL Certificates)

Procurement Information

Direct Award call off under Software License Resellers Agreement & Consultancy Services Framework OCID: ocds-h6vhtk-04e549

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a939
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/050977-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48481000 - Sales or marketing software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,419,463 £1M-£10M

Notice Dates

Publication Date
29 May 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Mar 20262 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF PORTSMOUTH HIGHER EDUCATION CORPORATION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PORTSMOUTH
Postcode
PO1 2EG
Post Town
Portsmouth
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ31 Portsmouth
Delivery Location
TLJ South East (England)

Local Authority
Portsmouth
Electoral Ward
St Thomas
Westminster Constituency
Portsmouth South

Supplier Information

Number of Suppliers
1
Supplier Name

ACADEMIA

Further Information

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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