Award

One Call Lifeline Units

STOCKTON ON TEES BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

01 Jun 2026 at 08:16

Summary of the contracting process

Stockton on Tees Borough Council has completed the procurement process for the supply of 'One Call Lifeline Units', a project aimed at ensuring the functionality of emergency call systems for vulnerable clients as analogue phone lines are decommissioned. The process was initiated as a direct award, below threshold without competition, with CAREIUM UK LIMITED selected as the supplier for this project. The procurement, aligned with the Public authority - sub-central government industry category, covers the United Kingdom, specifically the northeastern region. The contract was signed on 30th April 2026, becoming effective from 1st July 2026, and will run until 30th June 2027, with a possible 12-month extension until 30th June 2028.

This contract presents an opportunity for businesses specialising in digital and medical equipment to explore further involvement with public sector projects, particularly those offering innovative solutions for digital transformation in healthcare services. Given the emphasis on upgrading legacy systems to digital alternatives, companies with expertise in signal-strength solutions, ensuring connectivity across widespread areas, and offering cost-efficient supply will find similar tenders advantageous for business expansion. Large-scale enterprises with a successful track record in handling public sector contracts, especially those that provide tailored digital solutions, are well-positioned to compete in future similar opportunities.

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How relevant is this notice?

Notice Title

One Call Lifeline Units

Notice Description

Lifeline units are installed into vulnerable clients' homes and are used to place a call in an emergency via a pendant or sensor. Failure to purchase new digital lifeline units would mean OneCall would be unable to replace the current analogue units installed into these clients' homes meaning that when the analogue phone lines are decommissioned in 2027 the units will no longer work. OneCall have tested several providers of digital lifeline units, investigating, signal strength across the Borough, failed calls into the alarm receiving centre and ease of installation together with cost with Careium being the preferred choice. At present Careium are not on the NEPO framework. Without the direct award contract OneCall would have to purchase digital lifeline units at a higher cost.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a9d2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/051174-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products


CPV Codes

33100000 - Medical equipments

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£122,000 £100K-£500K

Notice Dates

Publication Date
1 Jun 20263 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Apr 20261 months ago
Contract Period
30 Jun 2026 - 30 Jun 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
STOCKTON ON TEES BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STOCKTON ON TEES
Postcode
TS17 6BJ
Post Town
Cleveland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC31 Hartlepool and Stockton-on-Tees
Delivery Location
Not specified

Local Authority
Stockton-on-Tees
Electoral Ward
Mandale & Victoria
Westminster Constituency
Middlesbrough and Thornaby East

Supplier Information

Number of Suppliers
1
Supplier Name

CAREIUM

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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