Award

Provision of UX Training & Certification

DRIVER AND VEHICLE LICENSING AGENCY

This public procurement record has 1 release in its history.

Award

01 Jun 2026 at 13:24

UK7 - Contract Details Notice
Summary of the contracting process

The Driver and Vehicle Licensing Agency (DVLA), situated in Swansea, UK, has completed a procurement process titled "Provision of UX Training & Certification," classified under staff training services (CPV 80511000). The DVLA, a central government public authority, initiated this procurement through a direct method, categorised as below threshold without competition. This process has transitioned through the award stage, with the contract being active from 4th May 2026 to 3rd May 2029. The initiative focuses on enhancing the skills of the Interaction Design team via UX Certification courses to support digital service delivery, with a total contract value of £99,684 (gross). The awarded supplier is The Nielsen Norman Group Inc, based in the United States.

This tender presents significant opportunities for businesses in the training and certification industry, particularly those that specialise in UX and digital design. Companies adept in providing comprehensive training programs that cater to various levels of expertise are well-suited to engage with similar procurement opportunities. Additionally, businesses focusing on rapid upskilling solutions, aligned with current industry standards and practices, will likely find valuable growth potential in collaborating with government agencies like the DVLA. This contract underscores the need for targeted skill enhancement within public sector digital services, opening avenues for training providers to expand their reach and impact.

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Notice Information

Notice Title

Provision of UX Training & Certification

Notice Description

The Interaction Design team is responsible for delivering digital designs for online services, ensuring alignment with Government and accessibility standards. The team comprises individuals with varied levels of experience, and training is structured to support both foundational learning and advanced development. All staff are required to undertake UX Certification courses and exams aligned to the Interaction Design specialism. New staff will complete five courses and exams covering best practice principles applicable across web, mobile, and app design. Existing certified staff will undertake an additional five courses and exams to further enhance their skillset. This structured training approach ensures business continuity, particularly for new team members or those entering development programmes. Given the high turnover in the design market, rapid and targeted upskilling is essential to maintain service quality and delivery efficiency.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06aa6c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/051440-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80511000 - Staff training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£83,070 Under £100K

Notice Dates

Publication Date
1 Jun 20263 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 May 20261 months ago
Contract Period
3 May 2026 - 3 May 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DRIVER AND VEHICLE LICENSING AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Post Town
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
Not specified
Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
1
Supplier Name

THE NIELSEN NORMAN GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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