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Energy Budget & Billing Validation System

THAMES WATER UTILITIES LIMITED

This public procurement record has 2 releases in its history.

TenderUpdate

24 Jul 2026 at 11:37

UK4 - Tender Notice
Tender

01 Jun 2026 at 15:32

UK4 - Tender Notice
Summary of the contracting process

Thames Water Utilities Limited is procuring an energy budget and billing validation system for accurate processing, validation and management of energy consumption and invoicing data across its operational estate in the United Kingdom. The requirement is for a secure, cloud-based software platform to replace legacy processes, improve data quality, strengthen financial assurance and support operational decision-making. The supplier will provide the software, implementation services, ongoing support, maintenance and continuous improvement. The procurement is primarily for software-related services, with associated communications equipment maintenance services. It is a utility-sector requirement involving integration with Thames Water’s enterprise systems and delivery across operational locations in the United Kingdom.

The process has reached tender: Thames Water invited offers through an open procedure. The enquiry deadline was 16 July 2026 at 17:00, and the deadline for submitting the required PSQ was 29 July 2026 at 12:00 noon. The estimated value is £500,000 excluding VAT, or £600,000 including VAT. The contract is scheduled to run from 1 December 2026 to 30 November 2031, with extension options allowing a maximum overall term to 30 November 2034. There is one lot. Evaluation is based on the most advantageous tender: technical quality 70%, commercial value for money 25% and legal terms 5%. The award decision is due by 1 December 2026.

This opportunity suits software suppliers able to deliver a mature, resilient and scalable cloud platform in a complex, regulated environment. Strong candidates will combine product capability with implementation, mobilisation and transition expertise, and the capacity to provide dependable support, maintenance and continuous improvement over a long-term service relationship. Relevant capability includes enterprise-system integration, energy consumption and invoicing data validation, reporting, information security, compliance, user experience and operational decision support. Suppliers should be able to demonstrate robust service delivery, technical maturity and a practical approach to improving data quality and financial assurance. The requirement is identified as suitable for small and medium-sized enterprises, provided they can meet the technical, delivery and service obligations.

How relevant is this notice?

Notice Information

Notice Title

Energy Budget & Billing Validation System

Notice Description

Thames Water is seeking to procure a modern, resilient, and scalable Energy budget & billing validation system to support the accurate processing, validation, and management of energy consumption and invoicing data across our operational estate. The solution will replace legacy processes with a secure, cloud-based platform capable of integrating with our enterprise systems, improving data quality, strengthening financial assurance, and enabling more efficient operational decision-making. The successful supplier will provide the software solution, associated implementation services, ongoing support, maintenance, and continuous improvement throughout the contract term. This procurement aims to establish a long-term partnership with a supplier who can demonstrate technical maturity, strong service delivery capability, and proven experience operating within complex, regulated environment. Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 24 July 2026 at 12:00 noon.

Lot Information

Lot 1

Renewal: Thames Water envisages that the contract will be awarded for an initial term of 5 years with options to extend by 1 year or longer, up to a maximum overall term of 8 years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06aa98
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070188-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

72 - IT services: consulting, software development, Internet and support

CPV Codes

50330000 - Maintenance services of telecommunications equipment

72260000 - Software-related services

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
£500,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jul 20262 months ago
Submission Deadline
29 Jul 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Dec 2026 - 30 Nov 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THAMES WATER UTILITIES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
READING
Postcode
RG1 8DB
Postcode Area
Reading
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ16 Berkshire West
Delivery Location
TLI London, TLJ South East (England)
Local Authority
Reading
Electoral Ward
Thames
Westminster Constituency
Reading Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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