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Preliminary Market Engagement for Supported Accommodation Security And Concierge Services Framework

CARDIFF COUNCIL

This public procurement record has 3 releases in its history.

Planning

10 Jun 2026 at 16:06

UK2 - Preliminary Market Engagement Notice
PlanningUpdate

10 Jun 2026 at 15:23

UK3 - Planned Procurement Notice
Planning

04 Jun 2026 at 13:28

UK3 - Planned Procurement Notice
Summary of the contracting process

Cardiff Council is in the planning stage for a procurement process to engage Security and Concierge Services for fourteen supported accommodation sites across Cardiff. This initiative is categorised under the services industry, specifically targeting security services. The contract is valued at approximately £3.7 million, with an initial duration of one year and an option to extend for an additional 12 months. A Pre-Market Engagement Event will occur on 2 July 2026, and interested suppliers must register their interest by 26 June 2026. The procurement method is open, and this process is documented under the tag of planning, suggesting the tender has not yet been formally released.

This tender represents a significant opportunity for businesses, especially those experienced in providing security services in a social care context. Companies with expertise in supporting vulnerable populations, including families, managed properties, and youth-specialist models, will find this opportunity particularly aligned with their strengths. Notably, the need for a trauma-informed and relational approach in service delivery highlights the importance of understanding complex client needs, offering a competitive edge to businesses that prioritise empathy and quality service. The potential for a long-term framework contract offers substantial growth prospects for small and medium-sized enterprises (SMEs) looking to expand their operations within the public sector in Wales.

How relevant is this notice?

Notice Information

Notice Title

Preliminary Market Engagement for Supported Accommodation Security And Concierge Services Framework

Notice Description

Cardiff Council is releasing a tender for the provision of Security and Concierge Services to be provided across fourteen of their supported accommodation sites. The allocation is approximately PS3,700,000 over the full duration of contract. The Framework is for a period of 1 year with the option to extend for 12 months. All of the supported accommodation sites are across Cardiff, including single and family accommodation, managed properties and a specialist young person's model. This is not a traditional or rigid security contract. The service is intended to support vulnerable residents within accommodation settings, with officers working alongside support staff to promote safety, wellbeing and stability. The service must be delivered in a psychologically informed and trauma-informed way, with an emphasis on building positive relationships and responding to residents with empathy, respect and an understanding of their individual needs. The Contracting Authority does envisage that the employees working on the current service shall transfer to the successful Tenderer or its subcontractors, under the Transfer of Undertakings (Protection of Employment) Regulations 2006 (SI 2006/246) ("TUPE"). Tenderers are advised to form their own view as to the extent of the application of TUPE and the costs associated with this. The Contracting Authority reserves the right to ask Tenderers to confirm their approach to TUPE transfers and how any associated costs have been addressed in their Tender. The link to the Public Services Outsourcing and Workforce Code is available here: https://www.gov.wales/sites/default/files/publications/2026-03/public-services-outsourcing-and-workforce-code_1.pdf Tenderers participating in procurements must register on the central digital platform (CDP). Tenderers can submit their core Tenderer information and, where a procurement opportunity arises, share this information with the contracting authority via the CDP. It is free to use and will mean Tenderers should no longer have to re-enter this information for each public procurement but simply ensure it is up to date and subsequently shared. The CDP is available at https://www.gov.uk/find-tender. This section of the PSQ provides confirmation that Tenderers have taken these steps. Where a Tenderer, it's associated persons or sub-contractor provides exclusion grounds within their CDP submission, contracting authorities must or may exclude that Tenderer from the procurement, depending on whether the exclusion ground for which the Tenderer has been put is mandatory or discretionary. Mandatory exclusions are Defined in schedule 6 of the Procurement Act 2023 and Discretionary exclusions are Defined in schedule 7 of the Procurement Act 2023. Those who wish to participate in this Market Engagement are not required to respond to this and does not preclude you from bidding when the tender is live. This notice is to confirm that a Pre-Market Engagement Event is to be held on Thursday 2 July 2026. The event provides an opportunity to give clarity on the contract requirements and the vulnerable clients. The deadline for suppliers to register their interest is Friday 26 June 2026 at 5pm.If you wish to register your interest, please follow this link: https://wales.business-events.org.uk/en/events/preliminary-market-engagement-cardiff-council-supported-accommodation-security-and-concierge-services/

Lot Information

Lot 1

Renewal: 12 month framework length with the option to extend a further 12 months

Planning Information

Cardiff Council is releasing a tender for the provision of Security and Concierge Services to be provided across fourteen of their supported accommodation sites. The allocation is approximately £3,700,000 over the full duration of contract. The Framework is for a period of 1 year with the option to extend for 12 months. All of the supported accommodation sites are across Cardiff, including single and family accommodation, managed properties and a specialist young person’s model. This is not a traditional or rigid security contract. The service is intended to support vulnerable residents within accommodation settings, with officers working alongside support staff to promote safety, wellbeing and stability. The service must be delivered in a psychologically informed and trauma-informed way, with an emphasis on building positive relationships and responding to residents with empathy, respect and an understanding of their individual needs. The Contracting Authority does envisage that the employees working on the current service shall transfer to the successful Tenderer or its subcontractors, under the Transfer of Undertakings (Protection of Employment) Regulations 2006 (SI 2006/246) ("TUPE"). Tenderers are advised to form their own view as to the extent of the application of TUPE and the costs associated with this. The Contracting Authority reserves the right to ask Tenderers to confirm their approach to TUPE transfers and how any associated costs have been addressed in their Tender. The link to the Public Services Outsourcing and Workforce Code is available here: https://www.gov.wales/sites/default/files/publications/2026-03/public-services-outsourcing-and-workforce-code_1.pdf Tenderers participating in procurements must register on the central digital platform (CDP). Tenderers can submit their core Tenderer information and, where a procurement opportunity arises, share this information with the contracting authority via the CDP. It is free to use and will mean Tenderers should no longer have to re-enter this information for each public procurement but simply ensure it is up to date and subsequently shared. The CDP is available at https://www.gov.uk/find-tender. This section of the PSQ provides confirmation that Tenderers have taken these steps. Where a Tenderer, it’s associated persons or sub-contractor provides exclusion grounds within their CDP submission, contracting authorities must or may exclude that Tenderer from the procurement, depending on whether the exclusion ground for which the Tenderer has been put is mandatory or discretionary. Mandatory exclusions are Defined in schedule 6 of the Procurement Act 2023 and Discretionary exclusions are Defined in schedule 7 of the Procurement Act 2023. Those who wish to participate in this Market Engagement are not required to respond to this and does not preclude you from bidding when the tender is live. This notice is to confirm that a Pre-Market Engagement Event is to be held on Thursday 2 July 2026. The event provides an opportunity to give clarity on the contract requirements and the vulnerable clients. The deadline for suppliers to register their interest is Friday 26 June 2026 at 5pm.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ada8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/054934-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79710000 - Security services

Notice Value(s)

Tender Value
£3,700,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Jun 20261 months ago
Submission Deadline
2 Sep 20264 weeks to go
Future Notice Date
31 Jul 2026Expired
Award Date
Not specified
Contract Period
1 Jan 2027 - 31 Dec 2028 2-3 years
Recurrence
2029-07-04

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CARDIFF COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF10 4UW
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL22 Cardiff and Vale of Glamorgan
Local Authority
Cardiff
Electoral Ward
Butetown
Westminster Constituency
Cardiff South and Penarth

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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