Case Tracker | D3 Tenders

Notice Information

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Notice Title

Case Tracker

Notice Description

Case management solution for complaints, FOI, SAR and Members

Procurement Information

The decision is driven by the need to maintain what essentially is now a bespoke system that has replaced an inefficient manual spreadsheet processes with a robust, widely used digital solution, improving service quality, management information, and responsiveness for both residents and Members.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-06b17d
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/054608-2026
Current Stage: Award
All Stages: Award

Procurement Classification

Notice Type: Award Notice
Procurement Type: Standard
Procurement Category: Goods
Procurement Method: Limited
Procurement Method Details: Award procedure without prior publication of a call for competition
Tender Suitability: Not specified
Awardee Scale: SME

Common Procurement Vocabulary (CPV)

CPV Divisions: 48 - Software package and information systems
CPV Codes: 48000000 - Software package and information systems

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: £208,875 £100K-£500K

Notice Dates

Publication Date: 10 Jun 20262 weeks ago
Submission Deadline: Not specified
Future Notice Date: Not specified
Award Date: 17 Feb 20264 months ago
Contract Period: Not specified - Not specified
Recurrence: Not specified

Notice Status

Tender Status: Complete
Lots Status: Cancelled
Awards Status: Active
Contracts Status: Active

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: LONDON BOROUGH OF HAVERING
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: ROMFORD
Postcode: RM1 4GR
Post Town: Romford
Country: England
Major Region (ITL 1): TLI London
Basic Region (ITL 2): TLI5 Outer London - East and North East
Small Region (ITL 3): TLI52 Barking & Dagenham and Havering
Delivery Location: TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority: Havering
Electoral Ward: Marshalls & Rise Park
Westminster Constituency: Romford

Supplier Information

Number of Suppliers: 1
Supplier Name: ROL SOLUTIONS

Further Information

Notice URLs

https://www.havering.gov.uk/

Open Contracting Data Standard (OCDS)

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JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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