This public procurement record has 1 release in its history.

Award

10 Jun 2026 at 11:46

Summary of the contracting process

Rutland County Council, a sub-central government public authority, has recently completed the procurement process for a service desk software aimed at managing incidents, changes, problems, and assets. This procurement falls under the IT services category, specifically consulting, software development, Internet, and support. The contract was awarded on 10th May 2026 to ZOHO CORPORATION LIMITED, a Milton Keynes-based SME, with a direct procurement method below the threshold without competition. The contract commenced on 25th May 2026 and will extend until 24th May 2029, with options for two one-year renewals, potentially lasting until 2031. The gross value of this contract is £42,777.

This tender offers significant opportunities for companies specialising in IT service management solutions, particularly those capable of providing robust incident and asset management platforms. The direct award approach emphasises the importance of establishing strong relationships with public authorities such as Rutland County Council. Companies positioned as SMEs and those within close proximity to the East Midlands region may find additional advantages due to the local context and specific service needs of the Council. This tender reflects a stable multi-year revenue source for the awarded supplier and a potential model for similar future contracts.

How relevant is this notice?

Notice Title

Service Desk Software

Notice Description

Service management platform handling incident, change, problem and, asset management

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b1c2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/054715-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£35,648 Under £100K

Notice Dates

Publication Date
10 Jun 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 May 20261 months ago
Contract Period
24 May 2026 - 24 May 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
RUTLAND COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
OAKHAM
Postcode
LE15 6HP
Post Town
Leicester
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
Not specified

Local Authority
Rutland
Electoral Ward
Oakham South
Westminster Constituency
Rutland and Stamford

Supplier Information

Number of Suppliers
1
Supplier Name

ZOHO

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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