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IWM/2627/Ops/3502: Radio System Maintenance for Imperial War Museums - AWARD NOTICE

Imperial War Museums

This public procurement record has 2 releases in its history.

Award

25 Aug 2026 at 16:41

UK6 - Contract Award Notice
Tender

12 Jun 2026 at 09:05

UK4 - Tender Notice
Summary of the contracting process

The Imperial War Museum procured a comprehensive maintenance and support service for Motorola digital radio systems installed across all its sites in the United Kingdom. The requirement covers radio-communications equipment maintenance, supporting the continued operation of the museum’s digital radio systems. This is a services contract for a single requirement, rather than a supply of new radio equipment or a construction project. The buyer is the Imperial War Museum, a central government public authority. Delivery is required across the museum’s sites nationally, so suppliers need to be able to support equipment at multiple UK locations. The service is suitable for small and medium-sized enterprises, making it relevant to radio communications maintenance specialists, Motorola systems support providers and managed technical service companies with appropriate field coverage.

This procurement has been awarded and the tender is complete. It used a below-threshold open competition, with electronic submission allowed. The enquiry deadline was 1 July 2026 at 4pm and the tender submission deadline was 8 July 2026 at noon. Five bids reached the final stage. 2CL Communications Limited was awarded the single lot on 5 August 2026 for £95,684.68 excluding VAT (£114,821.62 including VAT). The contract runs from 1 September 2026 to 31 August 2029, with the buyer’s discretion to offer a one-year extension, allowing a maximum end date of 31 August 2030. Evaluation weighted expertise 25%, contract management 25%, value for money 15%, sustainability 15% and quantitative cost 20%.

This award demonstrates recurring demand from the Imperial War Museum for specialist support of Motorola digital radio systems across a dispersed estate. A credible competitor for a future requirement would need demonstrable expertise in maintaining and supporting Motorola digital radio equipment, with the operational capacity to provide reliable service across multiple UK museum sites. Strong contract management capability is important, alongside a clear and competitive approach to cost. Suppliers should also be prepared to evidence sustainable service delivery, since sustainability formed part of the evaluation. The field included five final-stage bidders, including one SME, indicating that smaller specialist firms can compete where they can show sufficient technical capability, coverage, service capacity and disciplined contract management.

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Notice Information

Notice Title

IWM/2627/Ops/3502: Radio System Maintenance for Imperial War Museums - AWARD NOTICE

Notice Description

The Contractor shall provide a comprehensive maintenance and support service for the Motorola digital radio systems installed across all IWM sites.

Lot Information

Lot 1

Renewal: IWM will have the discretion offer a one year contract extension at the end of the initial contract term.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b39f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080997-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50333000 - Maintenance services of radio-communications equipment

Notice Value(s)

Tender Value
£83,333 Under £100K
Lots Value
£83,333 Under £100K
Awards Value
£95,684 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Aug 20261 months ago
Submission Deadline
8 Jul 2026Expired
Future Notice Date
Not specified
Award Date
5 Aug 20262 months ago
Contract Period
1 Sep 2026 - 31 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Imperial War Museums
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 6HZ
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
Not specified
Local Authority
Southwark
Electoral Ward
St George's
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

2CL COMMUNICATIONS LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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