This public procurement record has 3 releases in its history.

Award

15 Jul 2026 at 07:45

Award

18 Jun 2026 at 16:02

Award

18 Jun 2026 at 16:00

Summary of the contracting process

The procurement process, led by NHS North East and North Cumbria Integrated Care Board, focuses on the acquisition of a Continuing Healthcare Software Platform under the title "NENC020 - Continuing Healthcare Software Platform". This initiative falls within the industry category of compliance and medical software solutions and is intended for the region of the North East and Cumbria in the United Kingdom. The procurement process has reached the award stage, with the contract running from 1st July 2026 to 30th June 2027. A direct award procurement method has been employed due to the nature of the services required, with a future intention to pursue a long-term contract by 31st December 2026.

This contract presents opportunities for businesses specialising in IT solutions, specifically those providing software compliance, medical software packages, and computer support services. It is particularly suitable for medium-sized enterprises with experience in delivering integrated healthcare IT solutions. Companies in this sector can leverage the demand for digital transformation in healthcare to showcase innovative solutions that align with statutory and critical healthcare functions. The successful supplier, CHS Healthcare Software Limited, indicates that businesses equipped to handle proprietary software integration and provide robust support services are strategically positioned to respond to similar future tenders.

How relevant is this notice?

Notice Title

NENC020 - Continuing Healthcare Software Platform

Notice Description

NHS North East and North Cumbria ICB use an IT platform to support it's All Age Continuing Care (AACC) business function which is a critical and statutory function it needs to deliver. A contract for licenses and support has been put in place to run until 30th June 2027. The system currently in use is fully integrated into the AACC business function and no other organisation could support and provide licensing to access this system. As such NHS North East and North Cumbria ICB are intending to Direct Award this contract to continue to support this critical function. The contract is for 12 months the intention will be to complete a procurement process to select a long term contract no later 31/12/2026. Any contract term left will be used to manage any required migration to new software platform.

Procurement Information

NHS North East and North Cumbria ICB use an IT platform to support it's All Age Continuing Care (AACC) business function which is a critical and statutory function it needs to deliver. A contract for licenses and support is to be put in place to run until 30th June 2027. The system currently in use is fully integrated into the AACC business function and no other organisation could support and provide licensing to access this system. As such NHS North East and North Cumbria ICB are intending to Direct Award this contract to continue to support this critical function. The contract is for 12 months the intention will be to complete a procurement process to select a long term contract no later 31/12/2026. Any contract term left will be used to manage any required migration to new software platform.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b869
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/066506-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48170000 - Compliance software package

48180000 - Medical software package

48440000 - Financial analysis and accounting software package

48450000 - Time accounting or human resources software package

72600000 - Computer support and consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£349,925 £100K-£500K
Contracts Value
£349,925 £100K-£500K

Notice Dates

Publication Date
15 Jul 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 May 20263 months ago
Contract Period
1 Jul 2026 - 30 Jun 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SUNDERLAND
Postcode
SR5 3XB
Postcode Area
Sunderland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC44 Sunderland
Delivery Location
Not specified

Local Authority
Sunderland
Electoral Ward
Castle
Westminster Constituency
Washington and Gateshead South

Supplier Information

Number of Suppliers
1
Supplier Name

CHS HEALTHCARE SOFTWARE LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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