St Christopher's MAT - Provision of ICT Managed Services

ST CHRISTOPHER'S C OF E (PRIMARY) MULTI ACADEMY TRUST

This public procurement record has 2 releases in its history.

TenderUpdate

22 Jun 2026 at 06:34

Tender

19 Jun 2026 at 06:54

Summary of the contracting process

St Christopher's C of E (Primary) Multi Academy Trust is seeking tenders for the provision of ICT Managed Services. The contract is valued at £1,200,000 and involves delivering a comprehensive ICT service package including technical support, systems management, and consultancy for the Trust's various locations in the South West of England. The procurement process, conducted through an open method, is currently in the tender stage, with a deadline for submission on 27th July 2026. Any enquiries must be submitted by 10th July 2026, and the contract is set to commence on 1st December 2026, lasting initially until 30th November 2029, with the possibility of extension.

This tender offers significant opportunities for businesses specialising in IT services, including consulting, Internet support, and computer-related management services. Companies with a strong track record in providing similar services within the education sector and across multiple sites are well-suited to participate. As this contract encompasses a considerable scope of services, it can foster growth for companies by acting as a reliable income source and providing a platform to demonstrate capability in managing complex IT environments. Additionally, SMEs are encouraged to apply, promoting an inclusive approach that can lead to business expansion and increased competence in handling extensive projects.

How relevant is this notice?

Notice Title

St Christopher's MAT - Provision of ICT Managed Services

Notice Description

This tender opportunity has been issued by St Christopher's C of E (Primary) Multi Academy Trust ("the Trust") and Contractors are invited to tender for the provision of ICT Managed Services ("the Service"). Full details of all contract requirements are given in this Document 2. Specification of Requirement. 2. The proposed contract is intended to secure a high-quality, responsive and strategically aligned ICT managed service for the Trust. The Successful Contractor will be expected to deliver a service that: a. provides cost-effective, high-quality technical support, systems management and ICT consultancy; b. offers transparent and comprehensive pricing to enable effective budget management across the contract term; c. acts as the Trust's single point of accountability for ICT support and for liaison with relevant third-party providers; d. and manages and supports the Trust's ICT environment across its full lifecycle, including strategic planning, implementation, maintenance, user support and continuous improvement.

Lot Information

Lot LOT-0000

Options: The Contract Value is split by the following and has inflation built in: PS600k Managed Service PS400k IT Hardware Procurement The Tenderer shall note the following specific contract modifications relevant to this procurement: a. New Schools may join the Trust during the term of the contract; therefore, a contract variation may be required. A pricing assessment will be completed and agreed by the Tenderer and the Trust for each new school in such instances. b. The quantities requiring maintenance may be amended during the course of the contract, either additions or subtractions, and reasonable adjustments made to the payments as agreed by the Tenderer and the Trust. c. Additional activities to existing items may be required of the Tenderer which an additional payment will be agreed by the Tenderer and the Trust.

Renewal: The possible extension of two (2) further years, in 12-month intervals (3 +1+1).

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b891
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/058296-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72510000 - Computer-related management services

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
£1,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jun 20263 days ago
Submission Deadline
27 Jul 20262 months to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Dec 2026 - 30 Nov 2029 3-4 years
Recurrence
2031-01-01

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ST CHRISTOPHER'S C OF E (PRIMARY) MULTI ACADEMY TRUST
Additional Buyers

PHP LAW LLP

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TOTNES
Postcode
TQ9 5RW
Post Town
Torquay
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK4 Devon, TLK41 Plymouth, TLK42 Torbay

Local Authority
Exeter
Electoral Ward
Newtown and St Leonard's
Westminster Constituency
Exeter

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06b891-2026-06-22T07:34:48+01:00",
    "date": "2026-06-22T07:34:48+01:00",
    "ocid": "ocds-h6vhtk-06b891",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PPRM-9434-VNYQ",
            "name": "PHP Law LLP",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PPRM-9434-VNYQ"
            },
            "address": {
                "streetAddress": "Unit 3 The Brutus Centre Station Road Totnes",
                "locality": "Totnes",
                "postalCode": "TQ9 5RW",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKK43"
            },
            "contactPoint": {
                "name": "Claire Jones",
                "email": "claire.jones@phplaw.co.uk",
                "telephone": "+44 01234567890"
            },
            "roles": [
                "procuringEntity",
                "processContactPoint"
            ],
            "roleDetails": "Procurement consultant",
            "details": {
                "url": "https://www.phplaw.co.uk"
            }
        },
        {
            "id": "GB-PPON-PVZV-9156-DNTY",
            "name": "St Christopher's C of E (Primary) Multi Academy Trust",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PVZV-9156-DNTY"
            },
            "address": {
                "streetAddress": "St Leonard's Primary School, St Leonards Road",
                "locality": "Exeter, Devon",
                "postalCode": "EX2 4NQ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKK43"
            },
            "contactPoint": {
                "name": "Julia Croughton",
                "email": "julia.croughton@stcmat.org"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.stchristophersmat.org/",
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PVZV-9156-DNTY",
        "name": "St Christopher's C of E (Primary) Multi Academy Trust"
    },
    "tender": {
        "id": "STC01.39",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "St Christopher's MAT - Provision of ICT Managed Services",
        "description": "This tender opportunity has been issued by St Christopher's C of E (Primary) Multi Academy Trust (\"the Trust\") and Contractors are invited to tender for the provision of ICT Managed Services (\"the Service\"). Full details of all contract requirements are given in this Document 2. Specification of Requirement. 2. The proposed contract is intended to secure a high-quality, responsive and strategically aligned ICT managed service for the Trust. The Successful Contractor will be expected to deliver a service that: a. provides cost-effective, high-quality technical support, systems management and ICT consultancy; b. offers transparent and comprehensive pricing to enable effective budget management across the contract term; c. acts as the Trust's single point of accountability for ICT support and for liaison with relevant third-party providers; d. and manages and supports the Trust's ICT environment across its full lifecycle, including strategic planning, implementation, maintenance, user support and continuous improvement.",
        "status": "active",
        "items": [
            {
                "id": "LOT-0000",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72510000",
                        "description": "Computer-related management services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKK4",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK41",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK42",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK4",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK41",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK42",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "LOT-0000"
            }
        ],
        "value": {
            "amountGross": 1200000,
            "amount": 1000000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "coveredBy": [
            "GPA"
        ],
        "submissionMethodDetails": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=100737&TID105984&B=",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-07-27T11:00:00+00:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-07-10T11:00:00+00:00"
        },
        "awardPeriod": {
            "endDate": "2026-10-14T23:59:59+01:00"
        },
        "lots": [
            {
                "id": "LOT-0000",
                "status": "active",
                "value": {
                    "amountGross": 1200000,
                    "amount": 1000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Service Delivery & Technical Support",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Support Structure & Service Level",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Hardware Procurement & Replacement",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Network Environment",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Strategic IT Planning",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Collaboration, Communication & Reporting",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Staff, Safeguarding & Compliance",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Sustainability & Value for Money",
                            "numbers": [
                                {
                                    "number": 2.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Risk Management & Mobilisation",
                            "numbers": [
                                {
                                    "number": 7.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 35,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Price Approach",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Service Delivery & Technical Support",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Support Structure & Service Level",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Hardware Procurement & Replacement",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Network Environment",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Strategic IT Planning",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Collaboration, Communication & Reporting",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Staff, Safeguarding & Compliance",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Sustainability & Value for Money",
                            "numbers": [
                                {
                                    "number": 2.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Risk Management & Mobilisation",
                            "numbers": [
                                {
                                    "number": 7.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 35,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Price Approach",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Please confirm that you have in place, or that you will have in place by the award of the contract, the human and technical resources to perform the contract to ensure compliance with the UK General Data Protection Regulation and to ensure the protection of the rights of data subjects. Please provide details of the technical facilities and measures (including systems and processes) you have in place, or will have in place by contract award, to ensure compliance with UK data protection law and to ensure the protection of the rights of data subjects. Your response should include, but should not be limited to facilities and measures: * to ensure ongoing confidentiality, integrity, availability and resilience of processing systems and services * to comply with the rights of data subjects in respect of receiving privacy information, and access, rectification, deletion and portability of personal data * to ensure that any consent based processing meets standards of active, informed consent, and that such consents are recorded and auditable * to ensure legal safeguards are in place to legitimise transfers of personal data outside the UK (if such transfers will take place) * to maintain records of personal data processing activities * to regularly test, assess and evaluate the effectiveness of the above measures"
                        },
                        {
                            "type": "technical",
                            "description": "Provide 3 relevant previous contract examples To constitute a pass, the contract examples provided shall be relevant to the requirement, with a sufficient level of detail that provides confidence in the Tenderer's established past experience in similar and relevant projects/contracts. The contracts must be within the education sector and similar complexity and working on more than one site within the contract."
                        },
                        {
                            "type": "economic",
                            "description": "Please confirm that you have in place, or that you will have in place by the award of the contract, the human and technical resources to perform the contract to ensure compliance with the UK General Data Protection Regulation and to ensure the protection of the rights of data subjects. Please provide details of the technical facilities and measures (including systems and processes) you have in place, or will have in place by contract award, to ensure compliance with UK data protection law and to ensure the protection of the rights of data subjects. Your response should include, but should not be limited to facilities and measures: * to ensure ongoing confidentiality, integrity, availability and resilience of processing systems and services * to comply with the rights of data subjects in respect of receiving privacy information, and access, rectification, deletion and portability of personal data * to ensure that any consent based processing meets standards of active, informed consent, and that such consents are recorded and auditable * to ensure legal safeguards are in place to legitimise transfers of personal data outside the UK (if such transfers will take place) * to maintain records of personal data processing activities * to regularly test, assess and evaluate the effectiveness of the above measures"
                        },
                        {
                            "type": "technical",
                            "description": "Provide 3 relevant previous contract examples To constitute a pass, the contract examples provided shall be relevant to the requirement, with a sufficient level of detail that provides confidence in the Tenderer's established past experience in similar and relevant projects/contracts. The contracts must be within the education sector and similar complexity and working on more than one site within the contract."
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-12-01T00:00:00Z",
                    "endDate": "2029-11-30T23:59:59Z",
                    "maxExtentDate": "2031-11-30T23:59:59Z"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The possible extension of two (2) further years, in 12-month intervals (3 +1+1)."
                },
                "hasOptions": true,
                "options": {
                    "description": "The Contract Value is split by the following and has inflation built in: PS600k Managed Service PS400k IT Hardware Procurement The Tenderer shall note the following specific contract modifications relevant to this procurement: a. New Schools may join the Trust during the term of the contract; therefore, a contract variation may be required. A pricing assessment will be completed and agreed by the Tenderer and the Trust for each new school in such instances. b. The quantities requiring maintenance may be amended during the course of the contract, either additions or subtractions, and reasonable adjustments made to the payments as agreed by the Tenderer and the Trust. c. Additional activities to existing items may be required of the Tenderer which an additional payment will be agreed by the Tenderer and the Trust."
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "057811-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/057811-2026",
                "datePublished": "2026-06-19T07:54:27+01:00",
                "format": "text/html"
            },
            {
                "id": "058296-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/058296-2026",
                "datePublished": "2026-06-22T07:34:48+01:00",
                "format": "text/html"
            }
        ],
        "hasRecurrence": true,
        "recurrence": {
            "dates": [
                {
                    "startDate": "2031-01-01T23:59:59Z"
                },
                {
                    "startDate": "2031-01-01T23:59:59Z"
                }
            ]
        },
        "contractTerms": {
            "financialTerms": "The Contractor shall submit invoices and associated documentation by email to Trust. Invoicing will be monthly, in arrears from the end of the previous month. Where, during a monthly period, it has been identified, and agreed, that adjustments are required (in respect of service credits, additional works, errors or omissions), these will be taken account of within the invoice for the following month."
        },
        "riskDetails": "1. Service delivery and performance risk Risk that the provider fails to meet required service levels (e.g. uptime, response times, incident resolution). 2.Cyber security and data protection risk Risk of data breach, cyber attack, or loss of sensitive information due to third-party access. 3.Loss of control and visibility Outsourcing inherently reduces direct oversight of systems and day-to-day operations. 4. Transition and mobilisation risk Risk that service transfer to the new provider is poorly managed. 5. Business continuity and resilience risk Risk that the provider cannot maintain services during incidents or failures. 6. Workforce and capability risk Risk that the supplier lacks sufficient or suitably skilled resources. 7. Compliance and regulatory risk Risk of failing to meet legal obligations (e.g. GDPR, cyber standards).",
        "amendments": [
            {
                "id": "058296-2026",
                "description": "Award Criteria Clarification Quality Assessment - 55% Service Delivery & Technical Support 10.0% Support Structure & Service Level 10.0% Hardware Procurement & Replacement 5.0% Network Environment 5.0% Strategic IT Planning 5.0% Collaboration, Communication & Reporting 5.0% Staff, Safeguarding & Compliance 5.0% Sustainability & Value for Money 2.5% Risk Management & Mobilisation 7.5% Price Assessment - 45% Lowest Annual Charge - 35% Pricing Approach - 10%"
            }
        ]
    },
    "language": "en"
}