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St Christopher's MAT - Provision of ICT Managed Services

St Christopher's C of E (Primary) Multi Academy Trust

This public procurement record has 3 releases in its history.

Award

02 Oct 2026 at 07:21

UK6 - Contract Award Notice
TenderUpdate

22 Jun 2026 at 07:34

UK4 - Tender Notice
Tender

19 Jun 2026 at 07:54

UK4 - Tender Notice
Summary of the contracting process

St Christopher’s C of E (Primary) Multi Academy Trust procured managed ICT services for its schools in Devon. The requirement combines day-to-day technical support, systems management and ICT consultancy with responsibility for the Trust’s ICT environment throughout its lifecycle: strategic planning, implementation, maintenance, user support and ongoing improvement. The provider acts as the Trust’s single point of accountability for ICT support and liaison with third-party providers. The contract also covers procurement of IT hardware and replacement equipment. Service delivery is across the Trust’s operations in Devon; the procurement describes the potential for additional schools to join the Trust during the contract. The work is managed ICT support and computer-related services (CPV 72510000).

The procurement is complete and awarded following an open procedure. Soft Egg Limited was selected on 28 September 2026, at an award value of £1,000,000 excluding VAT (£1,200,000 including VAT). The single contract runs from 1 December 2026 to 30 November 2029, with two possible 12-month extensions, giving a maximum period to 30 November 2031. The stated value comprises £600,000 for managed services and £400,000 for IT hardware procurement, with inflation built in. Evaluation weighted quality at 55% and price at 45%; the quality assessment covered service delivery, support structure, hardware procurement, networks, strategic planning, reporting, safeguarding and compliance, sustainability, value for money, risk and mobilisation. Suppliers had to demonstrate UK GDPR capability and provide three relevant education-sector contract examples involving similar complexity and more than one site.

This award shows demand from a multi-academy trust for a single accountable ICT provider able to combine managed support with hardware procurement. A credible competitor for a similar requirement would need the people and technical resources to protect personal data and meet UK GDPR obligations, including secure, resilient systems and auditable processes for data-subject rights. Evidence of delivery in the education sector is important: the selection test required three comparable contract examples, with multi-site experience and similar complexity. Competitors would also need the capacity to support the full ICT lifecycle, manage third-party relationships, plan strategically, handle hardware replacement and maintain service levels across multiple schools. Strong mobilisation, safeguarding and compliance arrangements, transparent pricing, effective reporting and a demonstrable approach to continuity, cyber security and risk would align with the buyer’s requirements and evaluation priorities.

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Notice Information

Notice Title

St Christopher's MAT - Provision of ICT Managed Services

Notice Description

This tender opportunity was issued by St Christopher's C of E (Primary) Multi Academy Trust (the Trust) and Contractors were invited to tender for the provision of ICT Managed Services (the Service). Full details of all contract requirements were given in Document 2. Specification of Requirement. The contract is intended to secure a high-quality, responsive and strategically aligned ICT managed service for the Trust. The Successful Contractor will be expected to deliver a service that: a. provides cost-effective, high-quality technical support, systems management and ICT consultancy; b. offers transparent and comprehensive pricing to enable effective budget management across the contract term; c. acts as the Trust's single point of accountability for ICT support and for liaison with relevant third-party providers; d. and manages and supports the Trust's ICT environment across its full lifecycle, including strategic planning, implementation, maintenance, user support and continuous improvement.

Lot Information

Lot LOT-0000

Options: The Contract Value is split by the following and has inflation built in: PS600k Managed Service PS400k IT Hardware Procurement The Tenderer shall note the following specific contract modifications relevant to this procurement: a. New Schools may join the Trust during the term of the contract; therefore, a contract variation may be required. A pricing assessment will be completed and agreed by the Tenderer and the Trust for each new school in such instances. b. The quantities requiring maintenance may be amended during the course of the contract, either additions or subtractions, and reasonable adjustments made to the payments as agreed by the Tenderer and the Trust. c. Additional activities to existing items may be required of the Tenderer which an additional payment will be agreed by the Tenderer and the Trust.

Renewal: The possible extension of two (2) further years, in 12-month intervals (3 +1+1).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b891
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/093072-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72510000 - Computer-related management services

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
£1,000,000 £1M-£10M
Awards Value
£1,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
2 Oct 2026Today
Submission Deadline
27 Jul 2026Expired
Future Notice Date
Not specified
Award Date
28 Sep 20264 days ago
Contract Period
1 Dec 2026 - 30 Nov 2029 3-4 years
Recurrence
2031-01-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
St Christopher's C of E (Primary) Multi Academy Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX2 4NQ
Postcode Area
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK4 Devon, TLK41 Plymouth, TLK42 Torbay
Local Authority
Exeter
Electoral Ward
Newtown and St Leonard's
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
1
Supplier Name

Soft Egg

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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