Lone Working, Workforce Management and Rostering Solution

NEWCASTLE CITY COUNCIL

This public procurement record has 1 release in its history.

Planning

19 Jun 2026 at 13:24

Summary of the contracting process

Newcastle City Council has initiated a procurement process to acquire a "Lone Working, Workforce Management and Rostering Solution." This procurement is at the planning stage and involves engaging the market for solutions that support the safety of lone workers while meeting operational and health and safety requirements. The procurement falls under the services category, with significant industry classifications including software development, surveillance services, and social work-related services. The market engagement phase is underway, where suppliers are encouraged to register their interest by 4:30pm on 3rd July 2026 and submit a questionnaire by 24th July 2026. This process aims to inform a future tender for a contract running from April 2027 to April 2032, located within the UK region of Newcastle Upon Tyne.

This procurement presents an excellent opportunity for businesses specialising in software and technological solutions related to workforce and lone worker management. Newcastle City Council is particularly interested in solutions that are capable of supporting reablement services and adaptable care delivery models. Small to medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) are particularly well-suited for this opportunity, as there is a focus on integrated solutions that can address complex requirements efficiently. The procurement's value is substantial at £960,000, offering a robust business growth potential for the successful provider.

How relevant is this notice?

Notice Title

Lone Working, Workforce Management and Rostering Solution

Notice Description

Newcastle City Council (NCC) is seeking to better understand the market in relation to solutions that support the safety of lone workers, while also meeting operational and health and safety requirements. The Council is interested in engaging with suppliers that can provide an integrated solution incorporating lone working functionality, workforce management, and rostering. Solutions should be capable of supporting reablement services and flexible, high-change care delivery models.

Planning Information

Suppliers are encouraged to register their interest as early as possible by reading the available documents via the OPEN portal and expressing their interest. Open: https://www.open-uk.org/ Project: Lone Working, Workforce Management and Rostering Solution Reference: # OPEN20261310 All correspondence should be submitted through the portal. Please only contact sophie.hendry@newcastle.gov.uk if absolutely necessary. Please register via the OPEN portal for a preferred time slot as early as possible, and no later than 4:30pm on Friday 3 July 2026. Slots will be allocated on a first-come, first-served basis. Market Engagement Questionnaire: Please complete and submit the questionnaire by close of business on Friday 24 July 2026.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b93f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/058137-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services


CPV Codes

72212100 - Industry specific software development services

72260000 - Software-related services

79714000 - Surveillance services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£800,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Jun 20265 days ago
Submission Deadline
Not specified
Future Notice Date
24 Jul 20265 weeks to go
Award Date
Not specified
Contract Period
6 Apr 2027 - 6 Apr 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NEWCASTLE CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 8QH
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC2 Northumberland, and Tyne and Wear

Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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