Notice Information
Notice Title
Mystery Shopping Market Research for TransPennine Trains Limited
Notice Description
TransPennine Express (TPE) is a train operating company dedicated to providing high-quality rail services across the North of England and into Scotland. We are committed to continually improving the customer experience and rely on detailed, accurate, and insightful mystery shopping data to support service enhancements, training, and performance monitoring. We are looking for a service provider to support with our mystery shopping programme. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Market-research-services./3K9M892546 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/3K9M892546
Lot Information
Lot 1
Renewal: Option for 1 year extension at the end of the initial term of 12 months followed by another option to extend by a further year.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06bb02
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/058926-2026
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- UK4 - Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79310000 - Market research services
Notice Value(s)
- Tender Value
- £375,000 £100K-£500K
- Lots Value
- £375,000 £100K-£500K
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 23 Jun 2026Yesterday
- Submission Deadline
- 21 Jul 20264 weeks to go
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 30 Sep 2026 - 30 Sep 2027 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- TRANSPENNINE TRAINS LIMITED
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- MANCHESTER
- Postcode
- M1 6LT
- Post Town
- Manchester
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD3 Greater Manchester
- Small Region (ITL 3)
- TLD33 Manchester
- Delivery Location
- Not specified
-
- Local Authority
- Manchester
- Electoral Ward
- Piccadilly
- Westminster Constituency
- Manchester Central
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/058926-2026
23rd June 2026 - Tender notice on Find a Tender
Notice URLs
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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