Notice Information
Notice Title
System Integrator for Customer Experience Platform
Notice Description
The project is for the procurement of a System Integrator for Sanctuary's existing, part built, Salesforce Customer Experience solution. The services comprise completing the build of the solution and transitioning it into the live environment. This includes the professional services, technical support and deliverables needed to finish the remaining implementation, configuration, integration and testing activities. The services also include deployment support, issue resolution, knowledge transfer and transition assistance. The scope is intended to ensure the platform is properly implemented, integrated and ready for effective live operation.
Procurement Information
Failure of competitive award procedure. A mini competition was issued in January 2026 to all suppliers on Lot 1 (Digital Programmes) of the GCA RM6263 (Digital Specialists and Programmes) framework. No bids were received by the submission deadline, following the end of the clarification period
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06bb23
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/058985-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK5 - Transparency Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72200000 - Software programming and consultancy services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £4,450,000 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 23 Jun 2026Yesterday
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 23 Jun 2026Yesterday
- Contract Period
- 5 Jul 2026 - 30 Jun 2027 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SANCTUARY HOUSING ASSOCIATION
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- WORCESTER
- Postcode
- WR1 3ZQ
- Post Town
- Worcester
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG1 Herefordshire, Worcestershire and Warwickshire
- Small Region (ITL 3)
- TLG12 Worcestershire CC
- Delivery Location
- Not specified
-
- Local Authority
- Worcester
- Electoral Ward
- Cathedral
- Westminster Constituency
- Worcester
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/058985-2026
23rd June 2026 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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