This public procurement record has 1 release in its history.

Award

24 Jun 2026 at 07:38

Summary of the contracting process

The procurement process for the "Respond Case Management System" was undertaken by Stockton on Tees Borough Council to support their Information Governance team in recording various statutory and non-statutory requests and enquiries. This initiative falls within the services industry category, specifically focusing on information technology services. The procurement has reached the award stage, with Respond Group Limited being the selected supplier. The contract commenced on 1 October 2026 and is set to conclude on 30 September 2029, with the possibility of a 12-month extension. The procurement method utilised was direct and below the threshold, meaning it was conducted without competition. The project is situated in Stockton on Tees, United Kingdom, with a maximum contract value of £93,178.84.

This tender presents a valuable business growth opportunity for companies specialising in information technology services, especially those capable of delivering comprehensive case management systems. Although this specific contract was awarded without competition, similar future projects could provide opportunities for small to medium-sized enterprises to engage with public authorities such as Stockton on Tees Borough Council. The focus on facilitating statutory request management and performance reporting can attract businesses experienced in integrating sophisticated software solutions tailored to public sector needs.

How relevant is this notice?

Notice Title

Respond Case Management System

Notice Description

A case management system for the Information Governance team to record requests (some statutory) such as Freedom of Information, Environmental Information Regulations requests, Data Protection Act requests, social worker requests from other local authorities, data breaches, MP enquiries, complaints (corporate and statutory), Local Government and Social Care Ombudsman investigations, and Information Commissioner's Officer enquiries. The system supports officers in coordinating the responses, holding a centralised record, and in the preparation of performance reports.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06bb99
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/059186-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£77,649 Under £100K

Notice Dates

Publication Date
24 Jun 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Jul 202511 months ago
Contract Period
30 Sep 2026 - 30 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
STOCKTON ON TEES BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STOCKTON ON TEES
Postcode
TS17 6BJ
Post Town
Cleveland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC31 Hartlepool and Stockton-on-Tees
Delivery Location
Not specified

Local Authority
Stockton-on-Tees
Electoral Ward
Mandale & Victoria
Westminster Constituency
Middlesbrough and Thornaby East

Supplier Information

Number of Suppliers
1
Supplier Name

RESPOND GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06bb99-2026-06-24T08:38:57+01:00",
    "date": "2026-06-24T08:38:57+01:00",
    "ocid": "ocds-h6vhtk-06bb99",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PCVQ-6435-GNMW",
            "name": "Stockton on Tees Borough Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PCVQ-6435-GNMW"
            },
            "address": {
                "streetAddress": "Dunedin House, Columbia Drive, Thornaby",
                "locality": "Stockton on Tees",
                "postalCode": "TS17 6BJ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKC11"
            },
            "contactPoint": {
                "email": "corporateprocurement@stockton.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-05240703",
            "name": "RESPOND GROUP LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "05240703"
            },
            "address": {
                "streetAddress": "Lincoln House, Wellington Crescent, Fradley Park",
                "locality": "Lichfield",
                "postalCode": "WS13 8RZ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKG24"
            },
            "contactPoint": {
                "email": "ryan.sherwin@aptean.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PCVQ-6435-GNMW",
        "name": "Stockton on Tees Borough Council"
    },
    "tender": {
        "id": "OPEN20261384",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Respond Case Management System",
        "description": "A case management system for the Information Governance team to record requests (some statutory) such as Freedom of Information, Environmental Information Regulations requests, Data Protection Act requests, social worker requests from other local authorities, data breaches, MP enquiries, complaints (corporate and statutory), Local Government and Social Care Ombudsman investigations, and Information Commissioner's Officer enquiries. The system supports officers in coordinating the responses, holding a centralised record, and in the preparation of performance reports.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Below threshold - without competition",
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "mainProcurementCategory": "services",
            "suppliers": [
                {
                    "id": "GB-COH-05240703",
                    "name": "RESPOND GROUP LIMITED"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "72222300",
                            "description": "Information technology services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKC1",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "title": "Respond Case Management System",
            "status": "active",
            "period": {
                "startDate": "2026-10-01T00:00:00+01:00",
                "endDate": "2029-09-30T23:59:59+01:00",
                "maxExtentDate": "2030-09-30T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "1 x 12-month extension."
            },
            "value": {
                "amountGross": 93178.84,
                "amount": 77649.03,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2025-07-25T00:00:00+01:00",
            "documents": [
                {
                    "id": "059186-2026",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/059186-2026",
                    "datePublished": "2026-06-24T08:38:57+01:00",
                    "format": "text/html"
                }
            ]
        }
    ],
    "language": "en"
}