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Preliminary Market Engagement: Customer Data Project

WYTHENSHAWE COMMUNITY HOUSING GROUP (WCHG)

This public procurement record has 1 release in its history.

Planning

26 Jun 2026 at 09:49

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Wythenshawe Community Housing Group (WCHG) is at the planning stage of a procurement process titled "Preliminary Market Engagement: Customer Data Project". This falls under the services category, specifically targeting data capture and customer survey services. The procurement aims to support the collection and verification of customer data across a minimum of 5,000 households in Manchester, UK. Noteworthy milestones include an engagement deadline scheduled for 10 July 2026, and the anticipated contract will span from 1 September 2026 to 31 August 2027. Mr Franz Sagun can be contacted for more information regarding this initiative. The current procurement phase is planning and it involves preliminary market engagements happening as of 26 June 2026.

This tender presents significant opportunities for businesses specialising in data services and customer engagement. Companies with expertise in delivering high-quality, scalable solutions that meet stringent data quality and security standards are well-positioned to compete. Businesses capable of achieving strong response rates through inclusive engagement, offering translation and safeguarding support, while maintaining auditability and reporting, are particularly suited for this project. Participating in this tender can lead to business growth by giving suppliers an opportunity to work with a prominent public authority and potentially extend services beyond the initial scope.

How relevant is this notice?

Notice Information

Notice Title

Preliminary Market Engagement: Customer Data Project

Notice Description

WCHG is seeking an experienced supplier to support the collection and verification of customer data across a minimum of 5,000 households, with the potential for further surveys and re-contact activity. The supplier must deliver inclusive and empathetic customer engagement, achieve strong response rates (targeting over 60%), provide translation and safeguarding support, and ensure high standards of data quality, security, governance, auditability and reporting. The solution should be scalable to meet future requirements and support WCHG in improving services and achieving equitable outcomes for residents. The indicative contract duration is 12 months, from 1 September 2026 to 31 August 2027

Planning Information

WCHG is seeking an experienced supplier to support the collection and verification of customer data across a minimum of 5,000 households, with the potential for further surveys and re-contact activity. The supplier must deliver inclusive and empathetic customer engagement, achieve strong response rates (targeting over 60%), provide translation and safeguarding support, and ensure high standards of data quality, security, governance, auditability and reporting. The solution should be scalable to meet future requirements and support WCHG in improving services and achieving equitable outcomes for residents. The indicative contract duration is 12 months, from 1 September 2026 to 31 August 2027.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06bdd6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/060183-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

72313000 - Data capture services

79342310 - Customer survey services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Jun 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
10 Jul 2026Expired
Award Date
Not specified
Contract Period
31 Aug 2026 - 31 Aug 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WYTHENSHAWE COMMUNITY HOUSING GROUP (WCHG)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M22 9TA
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified
Local Authority
Manchester
Electoral Ward
Sharston
Westminster Constituency
Wythenshawe and Sale East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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