This public procurement record has 1 release in its history.

Award

03 Jul 2026 at 08:41

Summary of the contracting process

The public procurement process conducted by Plus Dane Housing Limited, a sub-central government public authority in Liverpool, involved the Customer Experience Training for Colleagues and was listed under the services category. This procurement, identified by the contract ID 062597-2026, has been completed with the procurement stage at the award stage. The procurement method was "limited," indicating below-threshold limited competition, under a light-touch regime. The contract was awarded to Calico Enterprise, stationed in Burnley, and the process was finalised with the signing of the contract on 1st July 2026. The contract commenced on 6th July 2026 and is set to run until 5th January 2028, with potential extensions up to a total of three years. The gross value of the contract is £165,000.

This tender offers substantial business growth opportunities, particularly for businesses specialising in staff training services, given the classification under CPV code 80511000. Companies equipped with expertise in customer experience training would find this tender suitable, especially if they are capable of delivering under a light-touch regime. Additionally, as Calico Enterprise has been selected as the successful supplier, this highlights an opportunity for similar businesses looking to penetrate the public sector market through competitive tenders with limited competition restraints. Engaging in such contracts could bolster business portfolios and expand service offerings across varying public sector agencies within the UK, particularly in regions like Liverpool.

How relevant is this notice?

Notice Title

Customer Experience Training

Notice Description

Customer Experience Training for Colleagues

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06c304
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/062597-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services


CPV Codes

80511000 - Staff training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£165,000 £100K-£500K

Notice Dates

Publication Date
3 Jul 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Jun 20262 weeks ago
Contract Period
5 Jul 2026 - 5 Jan 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
PLUS DANE HOUSING LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 4AE
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified

Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

CALICO ENTERPRISE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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