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Mechanical Services Maintenance Contract 2026 - 2031

West Suffolk Council

This public procurement record has 3 releases in its history.

Award

02 Sep 2026 at 14:31

UK6 - Contract Award Notice
TenderUpdate

03 Jul 2026 at 16:23

UK4 - Tender Notice
Tender

03 Jul 2026 at 15:21

UK4 - Tender Notice
Summary of the contracting process

West Suffolk Council procured mechanical services maintenance and refurbishment works for its corporate property portfolio. The requirement covers plumbing, heating engineering, HVAC, ventilation, air conditioning, heat pumps, building-management-system controls and associated minor building works, including specified non-licensed asbestos work. Services include planned and reactive maintenance, breakdown repairs, installations, surveys, efficiency reporting, duct cleaning, testing, commissioning and technical support. The portfolio includes council offices, depots, public halls, museums, visitor centres, sports centres, community facilities, public conveniences, car parks, bus stations, commercial and industrial premises, temporary accommodation and houses in multiple occupation. Work is delivered across West Suffolk, including Bury St Edmunds, Mildenhall, Haverhill and Nowton Park. The arrangement includes labour and materials and 24-hour, seven-day call-out cover.

The procurement is complete and was awarded following a below-threshold open competition. One lot was evaluated on price weighted at 55% and quality weighted at 45%; eight bids were received, all from SMEs. Eyre Building Services Group Limited was awarded the work on 2 September 2026. The award’s gross value is £3,240,000. The tender estimated value was £2,700,000, with a stated gross value of £3,240,000. The contract period runs from 1 October 2026 to 30 September 2031. The award includes an option to break the contract in the second, third or fourth year. A contract signature milestone was scheduled for 25 September 2026. The procurement used a closed framework arrangement with competition reopened for call-offs.

This outcome identifies a substantial, multi-site requirement for an integrated building-services contractor rather than a single-trade specialist. A credible future competitor would need demonstrable capability in commercial and domestic oil, mains and LPG gas systems, boilers, CHP, calorifiers, hot-water systems, plumbing, drainage, air conditioning, comfort cooling, air handling, ventilation, air-source and ground-source heat pumps, controls and BMS support. Relevant competence includes servicing to Gas Safe and OFTEC requirements, energy-efficiency assessment, testing and commissioning, technical reporting, site logbooks and coordination with other trades. Suppliers would also need capacity for routine and reactive work, minor associated building works, non-licensed asbestos tasks and round-the-clock emergency response across a broad public-sector estate.

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Notice Information

Notice Title

Mechanical Services Maintenance Contract 2026 - 2031

Notice Description

Planned servicing, corrective maintenance and refurbishment works of corporate buildings (Mechanical services) within West Suffolk Council. Properties include offices, depots, public halls, museums and visitor centres, sports centres and changing rooms, community centres, public conveniences, public car parks and bus stations, commercial and industrial premises, housing including temporary accommodation and houses in multiple occupation. General description of works split into each trade below: Plumbing works can include: Removing and replacing sanitary ware Works to taps, wastes and traps Repairs or replacement to hot and cold water installations Alterations to pipework, hot/cold/radiator circuits. Repairs or replacement to above ground drainage systems Unblocking toilets and other waste pipework. New plumbing installations Repairs or replacement to rainwater goods New or replacement of existing underground water supply pipes. Repairs or replacement to lead flashings and gutters Providing plumbing services is association with other contractors or trades Minor building works associated with plumbing works including non-licensed and notifiable non-licensed (NNLW) asbestos works Heating Engineer works can include: Repairs or replacement of commercial and domestic oil, mains and LPG gas fired boilers and space heaters Repairs and replacement of CHP units Replacement of flues Kitchen extract duct cleaning New boiler and heating services installations Boiler and space heater service in accordance with relevant Gas Safe and OFTEC Regulations Repairs or replacement of electric hot water boilers Repairs or replacement of calorifiers and similar appliances Repairs or replacement of associated electrical and mechanical controls and fittings associated with boilers, calorifiers and similar appliances Heating system surveys and efficiency reports Providing heating services is association with other contractors or trades Minor building works associated with heating engineering works including non-licensed and notifiable non-licensed (NNLW) asbestos works HVAC Engineer work can include: Breakdown repairs, servicing, installation and removal of air conditioning, comfort cooling and air handling equipment, air source and ground source heat pumps T22 Air conditioning surveys Providing air conditioning services is association with other contractors or trades Ventilation system duct cleaning Minor building works associated with air conditioning engineering works including nonlicensed and notifiable non-licensed (NNLW) asbestos works Controls Engineer work can include: Seasonal adjustment of heating installations Routine and reactive maintenance Breakdown repairs Testing and commissioning works Providing controls services is association with other contractors or trades Design & installation of control systems Technical support to include: Interrogating BMS and Windowmaster systems to identify potential issues Visual inspection of plant items Regular inspection of premises with a view to identifying any defects or maintenance issues and reporting to client Monitoring works carried out to eliminate latent defects Providing site logbooks and keeping daily site reports Liaise with site staff in respect of monitoring energy use with a view to increasing efficiency Liaising with client in respect of complying with EA borehole abstraction and discharge licenses Investigating cause and effect of other building services issues as directed Identifying any potential inefficiencies or conflict within the BMS Liaising with the Building Manager and set heating and cooling plant timers daily according to event/meeting schedule requirements Demonstrating user end of BMS to site staff to help them gain confidence in operating the building efficiently and early diagnosis of potential problems Liaising directly with BMS provider Provision of 24 Hour call out cover, 7 days a week Indicative provision of technical support at the following sites: The Apex 20 hours/month West Suffolk House 30 hours/month Mildenhall Hub 24 hours/month West Suffolk Operational HUB 16 hours /month 32 High Street, Haverhill 3 hours a month Nowton Park 4 hours a month Haverhill Depot 4 hours a month

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06c3a7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/083101-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Works
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products

44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

45 - Construction work

50 - Repair and maintenance services

71 - Architectural, construction, engineering and inspection services

CPV Codes

39715000 - Water heaters and heating for buildings; plumbing equipment

39715300 - Plumbing equipment

44115200 - Plumbing and heating materials

44115210 - Plumbing materials

45330000 - Plumbing and sanitary works

45332200 - Water plumbing work

50000000 - Repair and maintenance services

71321300 - Plumbing consultancy services

Notice Value(s)

Tender Value
£2,700,000 £1M-£10M
Lots Value
£2,700,000 £1M-£10M
Awards Value
£3,240,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
2 Sep 20261 weeks ago
Submission Deadline
31 Jul 2026Expired
Future Notice Date
Not specified
Award Date
2 Sep 20262 weeks ago
Contract Period
1 Oct 2026 - 30 Sep 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Suffolk Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BURY ST EDMUNDS
Postcode
IP33 3YU
Postcode Area
Ipswich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH64 West Suffolk
Delivery Location
Not specified
Local Authority
West Suffolk
Electoral Ward
Minden
Westminster Constituency
Bury St Edmunds and Stowmarket

Supplier Information

Number of Suppliers
1
Supplier Name

Eyre Building Services Group

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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