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DIVA and EFA Journey Planner software

Merseytravel

This public procurement record has 2 releases in its history.

Award

09 Jul 2026 at 12:01

UK6 - Contract Award Notice
Award

03 Jul 2026 at 15:27

UK5 - Transparency Notice
Summary of the contracting process

The procurement process described is a direct award contract issued by Merseytravel, a public authority operating at the sub-central government level in the UK. The procurement pertains to the supply and support of the DIVA and EFA Journey Planner software platforms, managed by MENTZ GmbH, a Munich-based SME. Located in Liverpool (UKD72 region), Merseytravel seeks to enhance its journey planner systems under contract ID PRA000740a. The contract, valued at £234,904.36, commenced on 1st November 2026 and is expected to end by 31st October 2027, with a potential extension of 12 months depending on a progress review of related projects such as the Metro Smart app.

This procurement offers substantial opportunities for businesses specialising in IT services, including consulting, software development, and support, within the industry-specific software package domain. SMEs experienced in managing sophisticated software platforms and providing related services such as system maintenance and training would find this contract a critical step towards broader engagements in public sector projects. Businesses leveraging such contracts can position themselves as key players in modernising public transport infrastructure, potentially opening doors to collaborations in similar contexts across the UK and beyond.

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Notice Information

Notice Title

DIVA and EFA Journey Planner software

Notice Description

The supply of the DIVA and EFA Journey Planner software platforms. In addition, Mentz will provide associated support, maintenance, development, training and project management services for both systems.

Procurement Information

Replacement goods or services would be incompatible with existing systems and would give rise to disproportionate technical difficulties in their operation or maintenance.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06c3af
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/064641-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48100000 - Industry specific software package

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£234,904 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Jul 20262 months ago
Contract Period
1 Nov 2026 - 31 Oct 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Merseytravel
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1BP
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

MENTZ GmbH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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