Notice Information
Notice Title
Surveys- Customer experience
Notice Description
Voice of the Customer - customer experience support. Coverage for up to 99,600 sent SMS surveys per year and 58,200 sent IVR surveys per year
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06c3ca
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/062951-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Below threshold - without competition
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79311000 - Survey services
79342310 - Customer survey services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £103,122 £100K-£500K
Notice Dates
- Publication Date
- 3 Jul 20261 weeks ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 30 Mar 20263 months ago
- Contract Period
- 31 Mar 2026 - 31 Mar 2027 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- VICO HOMES LIMITED
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- CASTLEFORD
- Postcode
- WF10 5HX
- Post Town
- Wakefield
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE4 West Yorkshire
- Small Region (ITL 3)
- TLE45 Wakefield
- Delivery Location
- Not specified
-
- Local Authority
- Wakefield
- Electoral Ward
- Castleford Central and Glasshoughton
- Westminster Constituency
- Pontefract, Castleford and Knottingley
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/062951-2026
3rd July 2026 - Contract details notice on Find a Tender
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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