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Telecoms Project

Taff Housing Association

This public procurement record has 3 releases in its history.

TenderUpdate

04 Aug 2026 at 15:04

UK4 - Tender Notice
TenderUpdate

27 Jul 2026 at 13:05

UK4 - Tender Notice
Tender

07 Jul 2026 at 14:41

UK4 - Tender Notice
Summary of the contracting process

Taff Housing Association is procuring telecommunications services to replace or upgrade its current telecoms solution with a more advanced platform. The intended outcomes are improved operational efficiency, a better customer experience, value for money, analytics capability and digital solutions that can support future needs. The requirement covers a software product and its implementation, including functionality, non-functional requirements and integrations. Delivery is in the United Kingdom, for use by Taff Housing Association in its housing operations. This is a technology services opportunity for telecoms providers, software companies and systems integrators able to supply, configure and support an advanced communications platform, rather than a construction or general goods contract. The scope includes demonstrating the proposed product and explaining how it will meet customer-facing and organisational requirements.

The procurement has reached tender: the buyer invited offers through a selective competitive flexible procedure. The process uses staged selection, demonstrations and competitive tendering, with suppliers reduced before the invitation to tender and one supplier intended for appointment. Enquiries closed at 00:00 on 31 July 2026, and expressions of interest were due by 00:00 on 5 August 2026. Electronic submissions are allowed. The estimated value is £150,000 excluding VAT, or £180,000 including VAT. The initial contract period is 20 September 2026 to 20 September 2029, with an option for annual extensions up to 20 September 2031. Award is scheduled by 17 September 2026 at 23:59. Evaluation is price 40%, product demonstration 20% and functionality 40%.

The opportunity suits SMEs and voluntary, community or social enterprises as well as established telecoms and technology suppliers. Strong candidates will have relevant experience delivering similar telecoms systems and can provide up to three comparable contract references from the previous three years. The buyer expects evidence of the proposed product’s functionality, usability, integrations and performance against both functional and non-functional requirements. Suppliers must explain mobilisation and implementation, quality management and continuous improvement, and provide the qualifications, skills and experience of proposed key personnel. The selection also examines financial standing, including three years of turnover, accounts, financial risks and employer’s, public liability and professional indemnity insurance where applicable. Relevant accreditations, certifications or memberships should be identified, alongside evidence of meeting exclusion requirements.

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Notice Information

Notice Title

Telecoms Project

Notice Description

Taff Housing Association (Taff) is seeking to upgrade its current telecoms solution to a more advanced platform to provide the following * Enhance efficiency * Improved customer experience, * Provide value for money * Analytics * Futureproof digital solutions

Lot Information

Lot 1

Renewal: There is the option to extend the contract for a further 12 months, on an annual basis following the end if the initial contract term

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06c553
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073789-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
£150,000 £100K-£500K
Lots Value
£150,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Aug 20262 weeks ago
Submission Deadline
31 Jul 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
20 Sep 2026 - 20 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Taff Housing Association
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF5 1JD
Postcode Area
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified
Local Authority
Cardiff
Electoral Ward
Canton
Westminster Constituency
Cardiff West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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