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NW Manchester Telepath LIMS annual support

UK Health Security Agency

This public procurement record has 3 releases in its history.

Award

23 Jul 2026 at 07:32

UK7 - Contract Details Notice
Award

08 Jul 2026 at 14:46

UK6 - Contract Award Notice
Award

08 Jul 2026 at 14:42

UK5 - Transparency Notice
Summary of the contracting process

The UK Health Security Agency, acting for the Secretary of State for Health and Social Care, procured annual support for the Telepath laboratory information management system used in North West Manchester. The requirement is a software support service for a clinical information system, covering the Telepath LIMS annual support package for 2026/27. The work supports the continued operation and availability of the system and its data. Delivery is associated with North West Manchester, with the buyer based in London. This is a single-service requirement rather than a broad programme of clinical technology work, so it is most relevant to suppliers with direct experience supporting Telepath or comparable laboratory information management systems in health and public-sector environments.

The procurement is complete and the contract was awarded to DH OPCO UK LTD. It used a direct award because the supplier holds the relevant intellectual property rights. The award date was 8 July 2026, and the contract was signed on 29 June 2026. The contract runs from 10 July 2026 to 30 March 2027, with an option for a further period of up to 12 months, extending to 30 March 2028. The awarded and contracted value is £121,320.96 excluding VAT and £145,585.15 including VAT. There was one lot, which is complete, and the award is for services above the applicable threshold. Evaluation was therefore based on the direct-award justification rather than a competitive price and quality assessment.

This award signals a defined requirement for specialist support of a clinical laboratory information management system, rather than general IT helpdesk services. Suppliers best placed to compete when this requirement returns will have demonstrable Telepath LIMS expertise, or a credible ability to support an equivalent clinical information system without disrupting laboratory operations. Relevant capability includes software maintenance, incident response, system administration, data availability and integration support, with experience working in regulated healthcare environments. The buyer also measures system uptime and data availability, so competitors should be able to evidence dependable service management, monitoring, reporting and performance against availability targets. Because intellectual property rights were central to the direct award, any alternative supplier would need to address proprietary access, licensing and authorised-support constraints convincingly.

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Notice Information

Notice Title

NW Manchester Telepath LIMS annual support

Notice Description

NW Manchester Telepath LIMS annual support 26/27

Procurement Information

Supplier has intellectual property rights

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06c690
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069394-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48814400 - Clinical information system

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£121,320 £100K-£500K
Contracts Value
£121,320 £100K-£500K

Notice Dates

Publication Date
23 Jul 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 Jul 20262 months ago
Contract Period
10 Jul 2026 - 30 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK Health Security Agency
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

DH OPCO UK LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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