West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services

POLICE AND CRIME COMMISSIONER FOR WEST MIDLANDS

This public procurement record has 7 releases in its history.

TenderUpdate

09 Jul 2026 at 09:48

TenderUpdate

09 Jul 2026 at 09:40

TenderUpdate

09 Jul 2026 at 09:38

TenderUpdate

09 Jul 2026 at 09:36

TenderUpdate

09 Jul 2026 at 08:56

TenderUpdate

09 Jul 2026 at 06:23

Tender

08 Jul 2026 at 22:09

Summary of the contracting process

The Police and Crime Commissioner for West Midlands is currently in the Tender stage of a procurement process titled "West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services". This initiative focuses on transforming victim services across the West Midlands region, with particular emphasis on innovative and creative approaches to enhancing support for crime victims. The tender is open until 8th September 2026, with inquiries accepted until 1st September 2026. It falls under the services category and covers general public services, justice, and community services, amongst other areas, within the UKG region. The procurement is conducted through a competitive flexible procedure, adopting a two-stage approach, and has a total value of £11,342,803. It looks to foster a collaborative environment among various public and voluntary sectors to offer high-quality, trauma-informed support.

This tender offers substantial opportunities for businesses specialising in community support, justice services, rehabilitation, and advisory roles. Organisations with expertise in legal services, social and community support, or police services will find this an ideal platform for business growth. The focus on tailored services to meet the needs of a diverse population implies that businesses experienced in providing culturally competent support will have a competitive advantage. Additionally, firms that can deliver trauma-informed and empathetic support services are poised to contribute significantly to the creation of a centre of excellence in victim support, fostering long-term partnerships with local authorities, health services, and law enforcement agencies.

How relevant is this notice?

Notice Title

West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services

Notice Description

The Police and Crime Commissioner (PCC) for the West Midlands, Simon Foster is embarking on an ambitious transformation of victim services across the region. This tender invites applicants to submit innovative and creative proposals aimed at enhancing support for victims of crime, ensuring that victims' needs are at the core of service delivery. The goal is to achieve positive, sustainable outcomes at the local level, where victims feel supported, heard, and empowered throughout their journey, whether they are going through the criminal justice system. The West Midlands has a diverse and growing population, and the PCC is keen to ensure that services are tailored to the specific needs of all individuals. The aim is to create a centre of excellence in victim support, where collaboration, empathy, and responsiveness are at the forefront of service delivery. This approach will contribute to a cohesive and effective system, where all partners, ranging from policing; Local Authorities; Health Services, and voluntary sector organisations work together to provide high-quality, trauma-informed care and support.

Lot Information

First Contact Assessment and Referral

First Contact Assessment and Referral Services

Renewal: Will be optional

Restorative Justice

Restorative Justice Services Services

Renewal: Will be optional

Hate Crime Services

Hate Crime Services Services

Renewal: Will be optional

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06c6df
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/064551-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

75110000 - General public services

75200000 - Provision of services to the community

75230000 - Justice services

75231200 - Services related to the detention or rehabilitation of criminals

75241100 - Police services

79110000 - Legal advisory and representation services

79140000 - Legal advisory and information services

85312500 - Rehabilitation services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£11,342,800 £10M-£100M
Lots Value
£11,342,800 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Jul 20266 days ago
Submission Deadline
8 Sep 20262 months to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 May 2027 - 31 May 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
POLICE AND CRIME COMMISSIONER FOR WEST MIDLANDS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B4 6AT
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)

Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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