Hornbill | D3 Tenders

Notice Information

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Notice Title

Hornbill

Notice Description

Supportworks is an enterprise-grade help-desk / ITSM platform that organisations use to manage support requests, IT incidents & changes, assets/configurations, and service delivery.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-06c754
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/064627-2026
Current Stage: Award
All Stages: Award

Procurement Classification

Notice Type: UK7 - Contract Details Notice
Procurement Type: Standard
Procurement Category: Goods
Procurement Method: Direct
Procurement Method Details: Below threshold - without competition
Tender Suitability: Not specified
Awardee Scale: SME

Common Procurement Vocabulary (CPV)

CPV Divisions: 48 - Software package and information systems
CPV Codes: 48517000 - IT software package

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: £88,238 Under £100K

Notice Dates

Publication Date: 9 Jul 20266 days ago
Submission Deadline: Not specified
Future Notice Date: Not specified
Award Date: 19 May 20261 months ago
Contract Period: 13 Jun 2026 - 13 Jun 2028 2-3 years
Recurrence: Not specified

Notice Status

Tender Status: Complete
Lots Status: Complete
Awards Status: Active
Contracts Status: Active

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: DELT SHARED SERVICES LIMITED
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: PLYMOUTH
Postcode: PL6 5QZ
Post Town: Plymouth
Country: England
Major Region (ITL 1): TLK South West (England)
Basic Region (ITL 2): TLK4 Devon
Small Region (ITL 3): TLK41 Plymouth
Delivery Location: Not specified
Local Authority: Plymouth
Electoral Ward: Moor View
Westminster Constituency: Plymouth Moor View

Supplier Information

Number of Suppliers: 1
Supplier Name: HORNBILL TECHNOLOGIES

Further Information

Notice Documents

https://www.find-tender.service.gov.uk/Notice/064627-2026
9th July 2026 - Contract details notice on Find a Tender
https://www.find-tender.service.gov.uk/Notice/Attachment/A-18910

Notice URLs

Open Contracting Data Standard (OCDS)

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JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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