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Clinical Support Information and Pathway Implementation for the North Area Integrated Care Partnership

NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

Planning

08 Sep 2026 at 15:27

UK3 - Planned Procurement Notice
Planning

13 Jul 2026 at 08:42

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

NHS North East and North Cumbria Integrated Care Board intends to procure services for the North Area Integrated Care Partnership. The requirement is to manage and maintain an existing Agilio TeamNet clinical portal, provide clinical support information, and implement clinical pathways. The service will collate, review and support adoption of nationally recognised best-practice guidance and pathways across the region, enabling clinicians to access consistent information and support the delivery of appropriate care. The work is intended for the North East and North Cumbria area. It is a healthcare service involving clinical personnel and system-wide clinical support. The procurement is being led by the Integrated Care Board, with the detailed service specification due to be provided at tender stage.

This procurement is at the planning stage: the buyer has announced an intention to tender, but it is not an invitation to bid. The expected route is an accelerated open procedure under the light-touch regime. The buyer expects to publish the tender notice on 13 November 2026, with tender submissions anticipated by 8 December 2026 at 12:00 UTC, enquiries by 26 November 2026 at 17:00 UTC and an award decision by 15 January 2027. The anticipated contract period is 1 April 2027 to 31 March 2029. The estimated maximum value is £1,000,000 gross for the single lot, including an estimated annual maximum of £500,000. Market engagement has used an RFI to explore capability, capacity, delivery models, mobilisation, financial risks and workforce requirements, with demonstrations of the Agilio Clinical Portal planned.

The work is likely to suit suppliers that can operate and maintain clinical information portals while working closely with integrated care partnerships, clinical networks and NHS stakeholders. Relevant capability includes managing an existing Agilio TeamNet environment, organising and reviewing clinical guidance, translating best practice into usable pathways, and supporting adoption by clinicians across multiple organisations. Providers should be able to demonstrate sufficient technical, clinical and mobilisation capacity for region-wide delivery, together with an understanding of workforce recruitment risks, service continuity and technology-related risks. The buyer is also seeking views on contractual and service-delivery models, contract length, financial exposure and barriers to providing the service. The earlier market engagement provides a preparation opportunity for suppliers to explain their delivery model and capacity before the tender is published.

How relevant is this notice?

Notice Information

Notice Title

Clinical Support Information and Pathway Implementation for the North Area Integrated Care Partnership

Notice Description

NHS North East and North Cumbria Integrated Care Board (NENC ICB) will be running a tender for management/maintenance of an existing Agilio TeamNet clinical portal, specifically, a service for the clinical support information and pathway implementation for the North Area Integrated Care Partnership. The Integrated Care Systems (ICS) clinical conditions strategy requires networks and workstreams to support the delivery of high-quality care. Their work will include use of nationally recognised best practice guidance and the tools to enable all parts of the NENC ICB to provide high quality care. Guidance and pathways need to be collated, reviewed and adopted across the region, with access enabled across the system for all clinicians to enable the right care to be given at the right time in the right place. The required services will need to be supplied in accordance with the NENC ICB service specification which will be shared at tender stage (a UK4 Notice will be published). Estimated UK4 Notice/Tender Opportunity Date: 13 November 2026. Estimated Contract Term: 01/04/2027 - 31/03/2029 Estimated Annual Maxium Contract Value: PS500,000 Once the UK4 Notice is published, the tender opportunity will be published on the Atamis e-tendering portal. Tender documentation, including the service specification, will be available on the Atamis e-tendering portal. Please note that all tender communications will be conducted via the Atamis e-tender portal. It is free to register on the portal, and it can be accessed at any time of day providing you have a working internet connection. Should bidders have any queries, or are having problems registering on the portal; they should contact the Atamis helpdesk via Phone number +448000988201 and by email at support-health@atamis.co.uk The helpdesk is open Monday - Friday between 9:00am - 6.00pm

Planning Information

This Request for Information (RFI) process is being undertaken to engage with the market to gather information on the market landscape regarding Clinical Support Information (CSI) and Pathway Implementation for the North Area Integrated Care Partnership. This process also includes the opportunity to attend a market engagement informational session demonstration of the Agilio Clinical Portal system. This is a market landscape exercise only and is not a guarantee of a future provider selection process and/or contract. The objective of the RFI is to: • Invited interested providers to attend a demonstration of the Agilio Clinical Portal System; • Understand Market Capability and Capacity regarding the required services; • Understand potential contractual and service delivery models; • Understand market appetite regarding contract length for the required services; • Understand potential financial risks regarding the required services; • Understand potential mobilisation requirements and risks; • Understand potential opportunities regarding technology solutions; • Understand potential concerns regarding workforce recruitment requirements; • Understand any barriers to providing the required services and whole service risk. Whereas this RFI has been prepared in good faith by North East and North Cumbria ICB (NENC ICB), it should not be assumed that the information in this RFI has been verified for absolute accuracy and completeness by NENC ICB and/or any advisor(s) to NENC ICB. NENC ICB and its respective officers, directors, employees, agents and affiliates do not make and will not make at any time, in connection with this service, any representation or warranty, express or implied as to the accuracy or completeness of this RFI or any such summaries. In providing this RFI, NENC ICB do not undertake any obligation to provide the recipient with access to any additional information or to update the RFI or correct any inaccuracies in the RFI, which become known to it. Nothing in the RFI or accompanying documentation should be relied upon as a promise or a representation as to NENC ICB's ultimate decisions in relation to any next stage, which may or may not depend, at least in part, on the outcome of this RFI process. NENC ICB will not reimburse any expenses incurred by interested parties in preparing their responses to this RFI and NENC ICB reserves the right to discontinue the process at any time and will not accept any liability towards interested parties should it be required to do so. Completed RFI's must be submitted by no later than 12:00 NOON on 29 July 2026 via the e-Tendering system. Any submissions received after this specified deadline may not be considered in the market analysis process undertaken through the RFI process. Microsoft Teams invitations will be sent to the emails provided in each provider's submission for the Agilio Clinical Portal Systems on 30 July 2026. 1 THE RFI PROCESS 1.1 NENC ICB has outlined the requirements of Clinical Support Information and Pathway Implementation for the North Area Integrated Care Partnership in the provided draft Service Specification. 1.2 The RFI process is being undertaken to understand the market landscape regarding the required services. As part of this process, two 30-minute Teams-based market engagement sessions to demonstrate the Agilio Clinical Portal system followed by a brief question and answer period. Sessions will be held: • 12:30pm - 1:00pm Thursday 06 August • 1:30pm - 2:00pm Tuesday 11 August 1.3 The documentation is available to all interested parties who have registered an interest in the service via the e-Tendering system following the advertisement of a Prior Information Notice on Find a Tender Service (FTS). 1.4 The following attachments are available to interested parties to further inform the submission of the respective RFI: • NENC081 Market Engagement Questionnaire REF ONLY; • NENC081 Clinical Portals Draft Specification; • NENC081 Bidder Event Agenda. 1.5 These documents are provided to assist interested parties in the completion of the RFI submission, however, please note that this information is indicative only and may not reflect the requirements of any future service. Interested parties are required to complete the RFI questionnaire on-line within the e-Tendering System. (Appendix A - RFI On-line Questionnaire is a duplicate of the on-line questionnaire and is provided for reference only).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06c915
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085014-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK3 - Planned Procurement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85141000 - Services provided by medical personnel

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
£1,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
13 Nov 20262 months to go
Award Date
Not specified
Contract Period
1 Apr 2027 - 31 Mar 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SUNDERLAND
Postcode
SR5 3XB
Postcode Area
Sunderland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC44 Sunderland
Delivery Location
TLC North East (England)
Local Authority
Sunderland
Electoral Ward
Castle
Westminster Constituency
Washington and Gateshead South

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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