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Clinical Support Information and Pathway Implementation for the North Area Integrated Care Partnership Request for Information

NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Planning

13 Jul 2026 at 07:42

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The procurement process for Clinical Support Information and Pathway Implementation for the North Area Integrated Care Partnership is currently in the planning stage, as led by the NHS North East and North Cumbria Integrated Care Board. This Request for Information (RFI) is part of a market engagement exercise to assess the landscape of the clinical support and pathway implementation services, focusing on engaging potential providers. The initiative is taking place in Sunderland, United Kingdom, with the procurement category defined as services in data, research and development consultancy, and administrative social services. Key deadlines to note include the final RFI submission by 29th July 2026, and market engagement sessions on 6th and 11th August 2026. The procurement process emphasises understanding the market capabilities and potential service delivery models, with the contract value estimated at £1,000,000 - £1,200,000.

This tender opportunity is particularly promising for businesses involved in delivering data services, research and development consultancy, and administrative social services. Organisations with capabilities to maintain and demonstrate systems such as the Agilio Clinical Portal could find significant business growth opportunities. While participation in the market engagement session does not secure a preferential position, it is an excellent opportunity to gather insights on service requirements and engage with NHS stakeholders. Businesses that succeed in demonstrating suitable solutions and capabilities might be well-positioned to compete for future contracting opportunities with NHS North East and North Cumbria Integrated Care Board, especially as part of the region’s strategic healthcare delivery improvements.

How relevant is this notice?

Notice Information

Notice Title

Clinical Support Information and Pathway Implementation for the North Area Integrated Care Partnership Request for Information

Notice Description

The Integrated Care Systems (ICS) clinical conditions strategy requires networks and workstreams to support the delivery of high-quality care. Their work will include use of nationally recognised best practice guidance and the tools to enable all parts of the North East and North Cumbria Integrated Care Board (NENC ICB) to provide high quality care. Guidance and pathways need to be collated, reviewed and adopted across the region. With access enabled across the system for all clinicians to enable the right care to be given at the right time in the right place. The service includes maintenance of the existing Agilio Clinical Portal across NENC ICB as outlined in the draft service specification. This market engagement invites individuals and organisations to express an interest and to register their request to attend a 30-minute provider engagement event and demonstration of the Agilio. One session will be held on 06 August 2026 and one on 11 August 2026. More details are available in the NENC081 RFI Documentation. These events/demonstrations are NOT part of any pre-qualification or selection process. It is intended as an awareness, communication, and information gathering exercise. An expression of interest is no indication of a commitment to participate in the demonstrations, nor does it infer any preferential or special status on those individuals and organisations who express an interest. To register an interest in providing a demonstration of your solution and for information please go to the e-tender portal: https://atamis-1928.my.site.com/s/Welcome Please note that the deadline for registering your interest in attending a demonstration is 17:00 on the 29th July 2026. Following this market engagement exercise, any provider will be able to express an interest to deliver a future contract following publication of a Tender Notice and the procurement opportunity, regardless if they have attended a demonstration or not. Whilst registering your interest on Atamis please complete the criteria questions. Please note that all communications will be conducted via the Atamis e-tender portal only. It is free to register on the portal, and it can be accessed at any time of day providing you have a working internet connection. Should bidders have any queries, or are having problems registering on the portal; they should contact the Atamis helpdesk via Phone number +448000988201 and by email at support-health@atamis.co.uk The helpdesk is open Monday - Friday between 9:00am - 6.00pm

Planning Information

This Request for Information (RFI) process is being undertaken to engage with the market to gather information on the market landscape regarding Clinical Support Information (CSI) and Pathway Implementation for the North Area Integrated Care Partnership. This process also includes the opportunity to attend a market engagement informational session demonstration of the Agilio Clinical Portal system. This is a market landscape exercise only and is not a guarantee of a future provider selection process and/or contract. The objective of the RFI is to: • Invited interested providers to attend a demonstration of the Agilio Clinical Portal System; • Understand Market Capability and Capacity regarding the required services; • Understand potential contractual and service delivery models; • Understand market appetite regarding contract length for the required services; • Understand potential financial risks regarding the required services; • Understand potential mobilisation requirements and risks; • Understand potential opportunities regarding technology solutions; • Understand potential concerns regarding workforce recruitment requirements; • Understand any barriers to providing the required services and whole service risk. Whereas this RFI has been prepared in good faith by North East and North Cumbria ICB (NENC ICB), it should not be assumed that the information in this RFI has been verified for absolute accuracy and completeness by NENC ICB and/or any advisor(s) to NENC ICB. NENC ICB and its respective officers, directors, employees, agents and affiliates do not make and will not make at any time, in connection with this service, any representation or warranty, express or implied as to the accuracy or completeness of this RFI or any such summaries. In providing this RFI, NENC ICB do not undertake any obligation to provide the recipient with access to any additional information or to update the RFI or correct any inaccuracies in the RFI, which become known to it. Nothing in the RFI or accompanying documentation should be relied upon as a promise or a representation as to NENC ICB's ultimate decisions in relation to any next stage, which may or may not depend, at least in part, on the outcome of this RFI process. NENC ICB will not reimburse any expenses incurred by interested parties in preparing their responses to this RFI and NENC ICB reserves the right to discontinue the process at any time and will not accept any liability towards interested parties should it be required to do so. Completed RFI's must be submitted by no later than 12:00 NOON on 29 July 2026 via the e-Tendering system. Any submissions received after this specified deadline may not be considered in the market analysis process undertaken through the RFI process. Microsoft Teams invitations will be sent to the emails provided in each provider's submission for the Agilio Clinical Portal Systems on 30 July 2026. 1 THE RFI PROCESS 1.1 NENC ICB has outlined the requirements of Clinical Support Information and Pathway Implementation for the North Area Integrated Care Partnership in the provided draft Service Specification. 1.2 The RFI process is being undertaken to understand the market landscape regarding the required services. As part of this process, two 30-minute Teams-based market engagement sessions to demonstrate the Agilio Clinical Portal system followed by a brief question and answer period. Sessions will be held: • 12:30pm - 1:00pm Thursday 06 August • 1:30pm - 2:00pm Tuesday 11 August 1.3 The documentation is available to all interested parties who have registered an interest in the service via the e-Tendering system following the advertisement of a Prior Information Notice on Find a Tender Service (FTS). 1.4 The following attachments are available to interested parties to further inform the submission of the respective RFI: • NENC081 Market Engagement Questionnaire REF ONLY; • NENC081 Clinical Portals Draft Specification; • NENC081 Bidder Event Agenda. 1.5 These documents are provided to assist interested parties in the completion of the RFI submission, however, please note that this information is indicative only and may not reflect the requirements of any future service. Interested parties are required to complete the RFI questionnaire on-line within the e-Tendering System. (Appendix A - RFI On-line Questionnaire is a duplicate of the on-line questionnaire and is provided for reference only).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06c915
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/065413-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

73 - Research and development services and related consultancy services

85 - Health and social work services

CPV Codes

72300000 - Data services

73200000 - Research and development consultancy services

85321000 - Administrative social services

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jul 20262 days ago
Submission Deadline
Not specified
Future Notice Date
29 Jul 20262 weeks to go
Award Date
Not specified
Contract Period
31 Mar 2027 - 31 Mar 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SUNDERLAND
Postcode
SR5 3XB
Post Town
Sunderland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC44 Sunderland
Delivery Location
TLC North East (England)
Local Authority
Sunderland
Electoral Ward
Castle
Westminster Constituency
Washington and Gateshead South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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