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Single Source Maintenance Renewal

Met Office

This public procurement record has 3 releases in its history.

Award

07 Sep 2026 at 11:59

UK7 - Contract Details Notice
Award

04 Aug 2026 at 15:53

UK6 - Contract Award Notice
Award

16 Jul 2026 at 11:03

UK5 - Transparency Notice
Summary of the contracting process

The Met Office is procuring single-source IT maintenance services covering its equipment across the United Kingdom. The requirement includes maintenance and security updates for networking equipment, hardware maintenance for IT equipment in IT halls and frontline sites, and management of manufacturer warranties for Dell commodity equipment such as desktop computers and laptops. The single-support-supplier model allows the lead supplier to subcontract specialist maintenance where it lacks in-house capacity or capability. This is a technology repair and maintenance service, corresponding to CPV 50000000. The buying organisation is the Met Office, a central government public authority based in Exeter. The requirement concerns operational support for the Met Office’s existing IT estate, including equipment at frontline locations.

The procurement has been awarded and the tender is complete. The Met Office made a direct award to COMPUTACENTER (UK) LIMITED on 15 July 2026, and the contract was signed on 7 August 2026. The contract runs from 1 October 2026 to 30 September 2027. Its value is £255,000 excluding VAT and £306,000 including VAT. The direct award was justified as an interim renewal needed for continuity during 2026/27 while delayed programmes are completed and new systems are introduced. The scope is expected to reduce as equipment and systems are decommissioned. The decision also considered TUPE implications and the buyer’s view that the requirement was unlikely to attract the wider market at this stage. The award followed a single lot and a standstill period ending on 13 August 2026.

This procurement indicates continuing demand from the Met Office for suppliers able to take responsibility for broad, multi-site IT estate maintenance through a single support model. A credible future competitor would need capability in networking equipment maintenance and security updates, hardware support for equipment in IT halls and frontline sites, and manufacturer warranty management for Dell desktops and laptops. Capacity to coordinate several specialist subcontractors would be important where work falls outside the lead supplier’s in-house expertise. Suppliers should also be prepared to manage changing requirements as legacy hardware and systems are decommissioned, and to address TUPE implications where relevant. The award to a large IT services provider shows that the buyer values a supplier capable of delivering integrated support and maintaining continuity across its operational estate.

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Notice Information

Notice Title

Single Source Maintenance Renewal

Notice Description

Renewal of Single Source Maintenance (SSM) requirements from October 2026 to September 2027. The Single Source Maintenance (SSM) model has been established in the Met Office for many years and places responsibility for as much IT equipment maintenance as possible onto a single support supplier. It allows the supplier to sub-contract maintenance to specialist companies as needed where the supplier does not have in-house capacity or capability. The scope of SSM includes: * Maintenance & security updates for networking equipment; * Hardware maintenance for all IT equipment located within the IT Halls and at frontline sites; and, * Manufacturer warranty management for all Dell commodity equipment, such as desktops and laptops.

Procurement Information

SSM renewal required to provide continuity of services during 2026/27. Requirement for services is an interim strategy necessitated by delay in on-going programmes. During the year the SSM scope will reduce due to late completion of delayed programmes and commencement of new systems, as existing hardware and systems are fully decommissioned. The Contract also has TUPE implications. MO considered the contract unlikely to be attractive to the wider market at this point. Met Office intends to re-tender revised scope of SSM requirements during 2027.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06cca1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/084326-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£255,000 £100K-£500K
Contracts Value
£255,000 £100K-£500K

Notice Dates

Publication Date
7 Sep 20264 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Jul 20262 months ago
Contract Period
1 Oct 2026 - 30 Sep 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Met Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX1 3PB
Postcode Area
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
Not specified
Local Authority
Exeter
Electoral Ward
Pinhoe
Westminster Constituency
Exmouth and Exeter East

Supplier Information

Number of Suppliers
1
Supplier Name

Computacenter

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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