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Power Platform Application Support and Development

OFFICE OF RAIL AND ROAD

This public procurement record has 2 releases in its history.

Award

26 Aug 2026 at 11:39

UK7 - Contract Details Notice
Tender

16 Jul 2026 at 17:27

UK4 - Tender Notice
Summary of the contracting process

The Office of Rail and Road is procuring application support and development services for its in-house Microsoft Power Platform applications. These bespoke applications support operational processes, service delivery, regulatory activity, and engagement with internal and external users. The requirement covers ongoing support for live services, maintaining continuity, managing defects, delivering controlled enhancements, and keeping applications secure, effective and fit for purpose. It consolidates existing support arrangements into a single service with clearer accountability, consistent service management, transparent use of support time and a basis for continuous improvement. This is an IT services requirement, including software development, consulting and internet or technical support. Delivery is required across the United Kingdom. The buying organisation is the Office of Rail and Road, a central government public authority.

The procurement is complete and has been awarded following a below-threshold open competition. It comprised one lot and was reserved for small and medium-sized enterprises and voluntary, community or social enterprises in the UK. Cloudsource Ltd was selected as the supplier, and the contract was signed on 24 August 2026. The contract runs from 1 September 2026 to 31 August 2027, with an option to extend for up to 12 months, subject to business need, performance, value for money and budget approval. Committed expenditure is £72,000 for the initial 12 months. The maximum value over the possible 24-month term is £144,000 excluding VAT and expenses, with a gross value of £172,800. Enquiries closed on 29 July 2026 and tenders closed on 12 August 2026. Evaluation used methodology 30%, delivery 20%, experience 30% and cost or value for money 20%.

This award demonstrates a defined requirement for specialist Microsoft Power Platform support and development within a UK central government regulator. A credible competitor for a future requirement would need to support bespoke, live business applications without disrupting operational processes, regulatory activity or engagement with internal and external users. Relevant capability includes structured service management, defect resolution, controlled enhancement delivery, application security and continuous improvement. The evaluation places equal emphasis on methodology and experience, so suppliers should be able to show a sound approach to managing support work and evidence of delivering comparable application services. Delivery capability and value for money also carry significant weight. The requirement is suitable for SMEs and voluntary, community or social enterprises, and its consolidation into one contract indicates a need for a supplier able to provide an accountable, consistent end-to-end service.

How relevant is this notice?

Notice Information

Notice Title

Power Platform Application Support and Development

Notice Description

ORR uses a number of in-house, bespoke Microsoft Power Platform applications to support operational processes, service delivery, regulatory activity, and engagement with internal and external users. The applications in scope are live services and require ongoing support to maintain continuity, manage defects, deliver controlled enhancements, and remain secure, effective, and fit for purpose. ORR is seeking to consolidate existing support arrangements into a single contract. The aim is to create a clearer and more manageable support model with improved accountability, consistent service management, transparent use of support time and a stronger basis for continuous improvement.

Lot Information

Lot 1

Renewal: The contract will be awarded with a maximum total value of PS144,000 (inc. of expenses, exc. of VAT) over the full 24-month term. However, the committed expenditure is limited to PS72,000 for the initial 12-month period only. The initial contract term is 12 months, commencing on 1 September 2026, with an option to extend by 1 period for up to 12 months, subject to business need, supplier performance, value for money and budget approval.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06cd4f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081185-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£144,000 £100K-£500K
Lots Value
£144,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£144,000 £100K-£500K

Notice Dates

Publication Date
26 Aug 20261 months ago
Submission Deadline
12 Aug 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Sep 2026 - 31 Aug 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
OFFICE OF RAIL AND ROAD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4QZ
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

CLOUDSOURCE LTD

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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