This public procurement record has 1 release in its history.

Award

17 Jul 2026 at 12:06

Summary of the contracting process

The procurement process for the "ITGL Cisco Webex renewal" was conducted by Coventry University, with its headquarters located at Priory Street, Coventry, UK. This procurement falls under the industry category of software package and information systems. The procurement stage reached was 'Award', and key dates include the contract's start on 28th July 2026 and its end on 27th July 2027. The tender was processed under the procurement method "direct," specifically classified as "below threshold - without competition." This contract aimed to migrate users onto a singular phone system to reduce costs, with a total value of £192,531.19 including VAT.

This procurement creates opportunities for businesses within the software and information systems sector who can support large-scale digital services transitions. Companies like Conscia Group UK Ltd, classified as a large enterprise, have succeeded in securing this contract, highlighting the potential for businesses with expertise in integrating communication systems like Cisco Webex. The demand for efficient, scalable software solutions in educational institutions offers growth avenues for firms that can deliver effective technological support and innovation.

How relevant is this notice?

Notice Title

ITGL Cisco Webex renewal

Notice Description

The Digital Services (DS) team are migrating 4000 users across two phone systems to 800 on one system to help reduce operational costs. The DS team are renewing the contact centre Webex licence which runs all the recruitment in CURA, the licenses have been reviewed and lowered from 86x licences to 80x licences thus reducing the cost to the university. The old Cisco call manager will not be renewed giving us 90 days from 1st August to remove the remaining 1000 phone users to Webex or MS Teams phone. The DS team have quoted for a 12 month renewal and intend to review various alternative products prior to another procurement process in January 2027. This 12 month contract supports the university Clearing activities for 2026 and enables any changes in suppliers or products to be implemented and tested before Clearing 2027. Note the value is below the UK Government threshold of PS207,720.00 including VAT.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06cdd3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067793-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£160,442 £100K-£500K

Notice Dates

Publication Date
17 Jul 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
6 Jul 20261 months ago
Contract Period
27 Jul 2026 - 27 Jul 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
COVENTRY UNIVERSITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COVENTRY
Postcode
CV1 5FB
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
Not specified

Local Authority
Coventry
Electoral Ward
St Michael's
Westminster Constituency
Coventry South

Supplier Information

Number of Suppliers
1
Supplier Name

CONSCIA GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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