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Provision of ZenWorks licences

West Northamptonshire Council

This public procurement record has 1 release in its history.

Award

17 Jul 2026 at 16:42

UK6 - Contract Award Notice
Summary of the contracting process

West Northamptonshire Council procured the renewal of 680 ZENworks Configuration Management licences and associated support services. The requirement supports the council’s Open Housing application delivery environment, so relevant suppliers provide enterprise software licensing, subscription services and technical support for ZENworks deployments. The work is classified as software packages and information systems and subscription services. Delivery covers locations across England. The buyer is West Northamptonshire Council, based in Northampton. This is a single requirement rather than a multi-service programme, focused on maintaining the licensing and support needed for an existing application environment. Suppliers with established capability in ZENworks Configuration Management, software subscription management and support for public-sector or similarly controlled application environments are the closest fit.

The procurement is complete and the contract was awarded on 17 July 2026 to INSIGHT DIRECT (UK) LTD. The award value is £2,843,811 excluding VAT, or £3,412,573 including VAT. The contract period runs from 1 August 2026 to 31 December 2027. It used a below-threshold limited competition under the light-touch regime, with one completed lot. Three bids were received at the final stage, all from SMEs, and the award was made to Insight Direct. A contract signature milestone was scheduled for 20 July 2026. The published outcome identifies the selected supplier and the licence and support requirement; it does not set out a separate evaluation weighting or scoring basis.

This award demonstrates sustained demand from West Northamptonshire Council for ZENworks licensing and support around its Open Housing application environment. A credible future competitor would need to supply or broker ZENworks Configuration Management licences at substantial volume, manage subscription renewals accurately and provide dependable technical support through the full service period. Experience supporting live application delivery environments would be relevant, particularly where continuity, licence compliance and rapid issue resolution matter. Suppliers should also be able to serve public-sector requirements through a proportionate competitive process and deliver across England. Insight Direct is recorded as an SME, while all three final-stage bidders were SMEs, indicating that specialist smaller businesses can compete for this type of software licensing and support requirement.

How relevant is this notice?

Notice Information

Notice Title

Provision of ZenWorks licences

Notice Description

Renewal of 680 ZENworks Configuration Management licences and support services required to support the Open Housing application delivery environment, with contract term aligned to December 2027.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ce43
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067981-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

48000000 - Software package and information systems

79980000 - Subscription services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,843,811 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 Jul 20262 months ago
Contract Period
1 Aug 2026 - 31 Dec 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Northamptonshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTHAMPTON
Postcode
NN1 1ED
Postcode Area
Northampton
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF24 West Northamptonshire
Delivery Location
Not specified
Local Authority
West Northamptonshire
Electoral Ward
Castle
Westminster Constituency
Northampton North

Supplier Information

Number of Suppliers
1
Supplier Name

Insight Direct (UK) Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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