This public procurement record has 2 releases in its history.

Award

21 Jul 2026 at 14:10

Award

21 Jul 2026 at 13:48

Summary of the contracting process

The public procurement process led by Thameslink Southern Great Northern Limited (TSGN) involves the management, maintenance, and support of ticket vending machines (TVMs) across its network. The awarded contract, valued at £24,172,352.04, covers services such as maintenance, software services, and ITSO services, among others, with an option for renewal. This direct award contract has been given to Scheidt & Bachmann Fare Collection Systems GmbH, leveraging their intellectual property rights over the existing systems. The agreement is under the utilities special regime, with a three-year term starting from 1 August 2026 and a possible two-year extension. The contract relates to multiple locations within the UK, specifically the UKI31, UKI, UKI6, and UKI4 regions.

This tender presents substantial opportunities for businesses involved in the transport industry's service and maintenance segments, especially those with experience in fare collection systems. Companies could benefit from positioning themselves as sub-contractors or auxiliary service providers, assisting in the comprehensive upkeep of ticketing infrastructure. Businesses with expertise in planned and reactive maintenance, software solutions, and secure payment technologies would find this contract particularly advantageous, given the emphasis on these services within the scope of the agreement. The strategic importance of maintaining robust ticket vending solutions across a busy transport network like TSGN further amplifies the potential for business expansion and growth in this critical sector.

How relevant is this notice?

Notice Title

Agreement for Management, Maintenance and Support of Ticket Vending Machines

Notice Description

TSGN Limited requires ongoing support and maintenance of their ticket vending machines (TVMs) at stations across its operating network. TVM's have been supplied and installed by Scheidt and Bachmann over time. The services to be provided under the agreement generally include but is not limited to: - Planned and reactive maintenance; - Life cycle management; - Oyster services; - ITSO services; - Managed application hosting; - P2PE solution; and - Software services. The contract permits amendment to quantities of the services should TVM's either be decommissioned or purchased during the term of the contract, including any renewal term.

Procurement Information

Direct award is justified under Schedule 5 Clauses 5 and 7 of the Procurement Act as TSGN have an existing contract with the supplier, and a change of supplier would result in receiving incompatible services as only Scheidt and Bachmann can provide support and maintenance of the TVMs due to intellectual property rights.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d002
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068792-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

50 - Repair and maintenance services


CPV Codes

30123100 - Ticket-validation machines

30144200 - Ticket-issuing machines

50316000 - Maintenance and repair of ticket-issuing machinery

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£24,172,352 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
21 Jul 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Jul 20262 weeks ago
Contract Period
31 Jul 2026 - 31 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THAMESLINK SOUTHERN GREAT NORTHERN LIMITED (TSGN)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC3R 8AJ
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
City of London
Electoral Ward
Bridge
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SCHEIDT & BACHMANN FARE COLLECTION SYSTEMS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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