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Children's Social Care Online Policies & Procedures System - OneTouch tri.x

Wakefield Council

This public procurement record has 1 release in its history.

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23 Jul 2026 at 14:56

UK7 - Contract Details Notice
Summary of the contracting process

The Council of the City of Wakefield procured an online children’s social care policies and procedures system, titled OneTouch tri.x. The service provides online policy and procedure manuals for Wakefield Council’s Children and Young People Service and its residential homes. The requirement combines technical publications with computer-related and computer support services. The work supports the council’s operational guidance and procedures for children’s social care, including use by council services and residential care settings. Delivery is within the United Kingdom, for a local authority based in Wakefield. This is a services requirement rather than a supply of standalone printed manuals or general-purpose IT equipment.

The procurement is complete and has been awarded. It used a below-threshold procedure, with the specific method recorded as unknown, and comprised one completed lot. SIGNIS LIMITED, an SME based in Rotherham, was awarded the contract. The contract was signed on 22 July 2026 and is active from 1 September 2026 to 31 August 2027. Its value is £10,200 excluding VAT, or £12,240 including VAT. The award covers technical publications, computer-related services and computer support services for the online system. The published outcome identifies one supplier and one contract. The procurement was below the applicable threshold. The contracting authority is the Council of the City of Wakefield.

This procurement indicates established demand from Wakefield Council for a specialist online policies and procedures service supporting children’s social care and residential homes. Suppliers well placed for a future requirement would provide maintained digital policy and procedure manuals, a usable online system and associated technical support. Relevant capability includes producing or managing authoritative technical publications and delivering reliable computer-related services for council staff and residential care settings. Competitors should be able to demonstrate that their platform and content can support operational children’s social care procedures across both a council service and residential homes. The selected supplier’s SME status also shows that this scale of requirement can be delivered by a smaller specialist business.

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Notice Information

Notice Title

Children's Social Care Online Policies & Procedures System - OneTouch tri.x

Notice Description

Children's Social Care Online Policies & Procedures System - OneTouch tri.x- Online Policy and Procedure manuals for: Wakefield Council Children and Young People Service and Wakefield Residential Homes

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d227
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069811-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

22 - Printed matter and related products

72 - IT services: consulting, software development, Internet and support

CPV Codes

22121000 - Technical publications

72500000 - Computer-related services

72610000 - Computer support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£10,200 Under £100K

Notice Dates

Publication Date
23 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Sep 2026 - 31 Aug 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Wakefield Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WAKEFIELD
Postcode
WF1 2HQ
Postcode Area
Wakefield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE45 Wakefield
Delivery Location
Not specified
Local Authority
Wakefield
Electoral Ward
Wakefield North
Westminster Constituency
Wakefield and Rothwell

Supplier Information

Number of Suppliers
1
Supplier Name

Signis Ltd

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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