DN Colleges Group - Customer Relationship Management Solution and Implementation

Notice Information

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Notice Title

DN Colleges Group - Customer Relationship Management Solution and Implementation

Notice Description

DN Colleges Group undertook preliminary market engagement to explore options for a new Customer Relationship Management solution supporting the learner journey from initial enquiry through application, admissions and enrolment. The engagement considered available CRM platforms, licensing arrangements, implementation approaches, integration with existing Group systems, delivery timescales and support models. Following the market engagement and subsequent internal assessment, Salesforce was identified as the Group's preferred CRM platform direction. Information gathered through the engagement was used to inform the Group's CRM business case, requirements and subsequent procurement planning. No contract was awarded through the preliminary market engagement.

Planning Information

DN Colleges Group undertook preliminary market engagement with CRM platform providers and implementation partners to explore available solutions for supporting the learner journey from enquiry through application, admissions and enrolment. The engagement included supplier discussions, demonstrations and the review of indicative proposals. It considered platform functionality, licensing, implementation approaches, integration requirements, delivery timescales, support arrangements and indicative costs. Information gathered through the engagement was used to inform the Group's business case, requirements and procurement approach.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-06d344
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/070299-2026
Current Stage: Planning
All Stages: Planning

Procurement Classification

Notice Type: UK2 - Preliminary Market Engagement Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Not Specified
Procurement Method Details: Not specified
Tender Suitability: Not specified
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48445000 - Customer Relation Management software package

72260000 - Software-related services

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 24 Jul 20261 weeks ago
Submission Deadline: Not specified
Future Notice Date: 27 Jul 2026Expired
Award Date: Not specified
Contract Period: 16 Sep 2026 - 16 Sep 2029 3-4 years
Recurrence: Not specified

Notice Status

Tender Status: Planning
Lots Status: Planning
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: DN COLLEGES GROUP
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: DONCASTER
Postcode: DN1 2RF
Post Town: Doncaster
Country: England
Major Region (ITL 1): TLE Yorkshire and The Humber
Basic Region (ITL 2): TLE3 South Yorkshire
Small Region (ITL 3): TLE35 Doncaster
Delivery Location: TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority: Doncaster
Electoral Ward: Town
Westminster Constituency: Doncaster Central

Further Information

Notice Documents

https://www.find-tender.service.gov.uk/Notice/070299-2026
24th July 2026 - Preliminary market engagement notice on Find a Tender

Notice URLs

Open Contracting Data Standard (OCDS)

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JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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