Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

WorkWell Digital Solution - Mental Health Application

NHS DEVON INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Award

24 Jul 2026 at 15:41

UK5 - Transparency Notice
Summary of the contracting process

In a recent procurement process initiated on 24th July 2026, the NHS Devon Integrated Care Board has awarded a contract for a mental health application titled "WorkWell Digital Solution" as part of a pilot extension. The contracting process, driven by direct award methodology, involves extending the Cornwall and Isles of Scilly's pilot project to Devon for the transition year of 2026-2027. The procurement, classified under the services category with the CPV code for Application Service Providers (72416000), aims to support mental health interventions, enhancing return-to-work outcomes. The pilot will be operational from 3rd August 2026 to 31st March 2027 in the South West region of the UK, and the supplier NoSuffering Limited, a small to medium-sized enterprise, has been contracted to deliver the services valued at £211,833.

This procurement presents valuable opportunities for businesses focusing on digital health solutions, particularly those with expertise in mental health applications. SMEs in the tech and healthcare sectors can benefit significantly by engaging with initiatives like the WorkWell programme, which involves piloting innovative solutions in real-world settings. The programme's success could pave the way for long-term partnerships and contracts as the government aims to meet its caseload targets and address health-related economic inactivity. Companies that can offer scalable solutions, particularly those adept at service integration and user engagement, are well-positioned to achieve growth by contributing to similar government health initiatives across the region.

How relevant is this notice?

Notice Information

Notice Title

WorkWell Digital Solution - Mental Health Application

Notice Description

WorkWell is an early-intervention coaching and support service for people whose mental or physical health makes work a struggle. It offers light-touch support which is designed to prevent people falling out of work because of health (or help them back quickly, before they become entrenched in health-related economic inactivity). Mental health is the primary health barrier to work and the main driver of health-related economic inactivity. The CIOS pilot therefore includes trial and evaluation of a WorkWell mental health app and referral engine. Additionally around one in four app users take up the in-app option to connect with a WorkWell coach for personalised non-clinical support, boosting referral rates into the WorkWell service and helping achieve the Government's caseload targets. This direct award extends the pilot service to Devon for the 2026-7 transition year.

Procurement Information

Devon ICB and Cornwall & Isles of Scilly ICB are clustering during 2026-7 and have formally agreed to rollout a single WorkWell programme across the peninsula, in two phases: * 2026-7: WorkWell pilot extension and transition year, to extend the current CIOS pilot to Devon, consolidate pilot learnings and co-design the long-term peninsula delivery model for WorkWell. * 2027-9: mainstream WorkWell service delivery, commissioned during the transition year. This direct award is to cover the first phase only to extend the current Cornwall and Isles of Scilly pilot scheme to Devon for the period 03/08/2026 - 31/03/2027

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d3b0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070478-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72416000 - Application service providers

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£211,833 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jul 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Jul 20261 weeks ago
Contract Period
2 Aug 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS DEVON INTEGRATED CARE BOARD
Additional Buyers

NHS SOUTH CENTRAL AND WEST COMMISSIONING SUPPORT

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX2 5AZ
Post Town
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
Not specified
Local Authority
Bristol, City of
Electoral Ward
Central
Westminster Constituency
Bristol Central

Supplier Information

Number of Suppliers
1
Supplier Name

NOSUFFERING

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06d3b0-2026-07-24T16:41:34+01:00",
    "date": "2026-07-24T16:41:34+01:00",
    "ocid": "ocds-h6vhtk-06d3b0",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-NHS-QJK",
            "name": "NHS DEVON INTEGRATED CARE BOARD",
            "identifier": {
                "scheme": "GB-NHS",
                "id": "QJK"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PRDC-6266-CBRR"
                }
            ],
            "address": {
                "streetAddress": "Aperture House, Pynes Hill, Rydon Lane,",
                "locality": "Exeter",
                "postalCode": "EX2 5AZ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKK43"
            },
            "contactPoint": {
                "email": "d-icb.contracting@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        },
        {
            "id": "GB-PPON-PNYR-3785-TLJX",
            "name": "NHS SOUTH CENTRAL AND WEST COMMISSIONING SUPPORT",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PNYR-3785-TLJX"
            },
            "address": {
                "streetAddress": "100 TEMPLE STREET",
                "locality": "BRISTOL",
                "postalCode": "BS1 6BH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKK11"
            },
            "contactPoint": {
                "email": "scwcsu.procurement@nhs.net"
            },
            "roles": [
                "procuringEntity"
            ],
            "roleDetails": "Procurement Advice"
        },
        {
            "id": "GB-COH-12605982",
            "name": "NOSUFFERING LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "12605982"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PQLN-7833-YMBW"
                }
            ],
            "address": {
                "streetAddress": "71-75 Shelton Street",
                "locality": "London",
                "postalCode": "WC2H 9JQ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI31"
            },
            "contactPoint": {
                "email": "prasannajeet.mane@cerina.co"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://cerinahealth.com",
                "scale": "sme",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-NHS-QJK",
        "name": "NHS DEVON INTEGRATED CARE BOARD"
    },
    "tender": {
        "id": "ocds-h6vhtk-06d3b0",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "WorkWell Digital Solution - Mental Health Application",
        "description": "WorkWell is an early-intervention coaching and support service for people whose mental or physical health makes work a struggle. It offers light-touch support which is designed to prevent people falling out of work because of health (or help them back quickly, before they become entrenched in health-related economic inactivity). Mental health is the primary health barrier to work and the main driver of health-related economic inactivity. The CIOS pilot therefore includes trial and evaluation of a WorkWell mental health app and referral engine. Additionally around one in four app users take up the in-app option to connect with a WorkWell coach for personalised non-clinical support, boosting referral rates into the WorkWell service and helping achieve the Government's caseload targets. This direct award extends the pilot service to Devon for the 2026-7 transition year.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "procurementMethodRationale": "Devon ICB and Cornwall & Isles of Scilly ICB are clustering during 2026-7 and have formally agreed to rollout a single WorkWell programme across the peninsula, in two phases: * 2026-7: WorkWell pilot extension and transition year, to extend the current CIOS pilot to Devon, consolidate pilot learnings and co-design the long-term peninsula delivery model for WorkWell. * 2027-9: mainstream WorkWell service delivery, commissioned during the transition year. This direct award is to cover the first phase only to extend the current Cornwall and Isles of Scilly pilot scheme to Devon for the period 03/08/2026 - 31/03/2027",
        "procurementMethodRationaleClassifications": [
            {
                "id": "prototypesDevelopment"
            },
            {
                "id": "additionalRepeatExtensionPartialReplacement"
            }
        ],
        "lots": [
            {
                "id": "1",
                "status": "complete",
                "suitability": {
                    "sme": true
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "pending",
            "value": {
                "amountGross": 254199,
                "amount": 211833,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-12605982",
                    "name": "NOSUFFERING LIMITED"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "72416000",
                            "description": "Application service providers"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKK4",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-08-03T00:00:00+01:00",
                "endDate": "2027-03-31T23:59:59+01:00"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "070478-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/070478-2026",
                    "datePublished": "2026-07-24T16:41:34+01:00",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-07-31T23:59:59+01:00",
                    "status": "scheduled"
                }
            ]
        }
    ],
    "language": "en"
}