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NHM150 Western Galleries - Visitor Flow and Circulation Consultant

NATURAL HISTORY MUSEUM

This public procurement record has 1 release in its history.

Planning

28 Jul 2026 at 14:12

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Natural History Museum, located in London, is seeking a visitor flow and circulation consultant to support the second phase of its NHM150 transformation programme. This stage focuses on the refurbishment and enhancement of facilities in the west wing of the Waterhouse building, as part of a larger effort to renew galleries and improve visitor experiences. The procurement is labelled under several industry categories including construction work for buildings related to culture and museum services. The project is currently in the planning stage, with significant dates including a scheduled online Bidder Briefing Session in the week commencing 3rd August 2026. Interested parties must complete an NDA by 12 noon on 3rd August to participate in the briefing. Procurement methods and documentation are detailed on the Delta eSourcing portal.

This tender represents a substantial opportunity for businesses specialising in architectural, engineering, and surveying services, as well as those with experience in museum and heritage site refurbishments. It offers avenues for growth by aligning with a prestigious cultural institution like the Natural History Museum, which seeks innovative solutions for enhancing public accessibility and visitor engagement. Companies experienced in similar contracts, especially those that can provide comprehensive consultation services from initial design through to the completion of exhibitions, are well-positioned to compete for this contract valued at £48,000 gross. The undertaking not only promises significant exposure but also the chance to contribute to a legacy project impacting millions of visitors and learners worldwide.

How relevant is this notice?

Notice Information

Notice Title

NHM150 Western Galleries - Visitor Flow and Circulation Consultant

Notice Description

The Natural History Museum has launched NHM150, an ambitious transformation programme leading up to its 150th anniversary in 2031. The programme will significantly enhance the Museum's public offer, increasing access, reach and impact through a major renewal of galleries and visitor experiences. Through NHM150, the Museum will: *Breathe new life into four existing galleries. *Open three magnificent new galleries. *Showcase the natural world's treasures to one million more visitors a year. *Engage 10 million school children, families and changemakers through local national and global programmes. *Create over 100 million advocates for the planet. The first phase is already underway, and the second phase will focus on the west wing of the Waterhouse building, combining base-build refurbishment, including improved circulation and facilities, with the design and installation of new exhibitions and displays in four major public galleries. The Museum is tendering for a visitor flow and circulation consultant to support the delivery of Phase 2 from base-build design to exhibition fit-out. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Construction-work-for-buildings-relating-to-leisure%2C-sports%2C-culture%2C-lodging-and-restaurants./X9234TMCGC To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/X9234TMCGC

Planning Information

Bidders are invited to an online Bidder Briefing Session and Q&A (to be held on Microsoft Teams) in w/c 3 August 2026. In order to register for this session bidders should sign the NDA which is available in the SQ stage document library. This must be returned by 12 noon, Monday 3 August. The NDA must be signed by an appropriate representative of the tendering company and returned to the Museum for countersignature. To access the SQ stage, please click here: https://www.delta-esourcing.com/respond/X9234TMCGC Once the NDA has been completed by both parties, it will be sent to tenderers for record keeping. The tenderer will then be invited to the briefing session. The date and time of the session will be confirmed shortly, and the invite will be sent out Monday 3 August. The session will be recorded and circulated to all bidders, including those who were unable to attend. All bidders who have completed the NDA will be given access to the tender documents, which are currently expected to be available from the 10 August 2026 (this date is subject to change).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d57e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071318-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

45 - Construction work

71 - Architectural, construction, engineering and inspection services

92 - Recreational, cultural and sporting services

CPV Codes

45212000 - Construction work for buildings relating to leisure, sports, culture, lodging and restaurants

45212313 - Museum construction work

71250000 - Architectural, engineering and surveying services

71315200 - Building consultancy services

71315300 - Building surveying services

71320000 - Engineering design services

71620000 - Analysis services

92520000 - Museum services and preservation services of historical sites and buildings

Notice Value(s)

Tender Value
£40,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jul 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
3 Aug 2026Expired
Award Date
Not specified
Contract Period
4 Oct 2026 - 31 May 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATURAL HISTORY MUSEUM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW7 5BD
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI London
Local Authority
Kensington and Chelsea
Electoral Ward
Brompton & Hans Town
Westminster Constituency
Kensington and Bayswater

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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