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SIA 968 - Lone Worker Application for Mobile Devices - 2026

SECURITY INDUSTRY AUTHORITY

This public procurement record has 1 release in its history.

Planning

03 Aug 2026 at 14:12

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Security Industry Authority (SIA), a central government public authority in the United Kingdom, is initiating a procurement process seeking providers for a Lone Worker Application for mobile devices. This requirement is intended to support the health, safety, and wellbeing of staff operating in potentially vulnerable situations. As of 3 August 2026, this contract is at the planning stage, with expressions of interest due by 31 August 2026. This procurement, with an anticipated start date of 7 December 2026, falls under the category of 'goods' with a focus on alarm systems and monitoring services, suitable for SMEs and VCSEs. The contract is valued at up to £30,000 and covers services throughout the UK.

Business opportunities abound for enterprises specialising in mobile application development, particularly those with expertise in safety and security solutions. Companies capable of providing 24/7 manned monitoring services, GPS tracking, and emergency response solutions will be well-positioned to compete. The procurement method favours innovative solutions that can operate on iOS, Android, or Windows platforms and are compatible with environments where connectivity may be limited. With an emphasis on service desk support and incident management, this tender presents a significant opportunity for businesses looking to expand their footprint in the public safety technology sector, providing ample room for growth and collaboration.

How relevant is this notice?

Notice Information

Notice Title

SIA 968 - Lone Worker Application for Mobile Devices - 2026

Notice Description

The SIA are seeking providers of Lone Worker Applications for mobile devices to support the health, safety and wellbeing of staff who may be required to work alone, and in potentially vulnerable situations, as part of their job. This requirement is for an SIA user community of initially 150 colleagues, anticipated to increase to 200 over the course of the contract - The Mobile Device Application must; * Be available on iOS, Android or Windows, * Have an alert function which notifies users emergency contacts and 24/7 monitoring company once triggered, * Have a journey and meeting planner, which allows users to register journeys, pre-planned meetings/events and their estimated timings, * Have a welfare / check in feature prompting users to confirm safety at the conclusion of registered journeys, scheduled meetings, etc, * Have a live / real time GPS tracking facility to confirm user location to monitoring company if alert triggered * If an alert is activated the user's phone will live stream audio and video from the mobile device's microphone and camera to the monitoring company to enable staff to ascertain the user's situation and the appropriate support required. * The app should have a panic button feature, whether this be a button, or 'shake' for duress alarm activation * The system should be compatible with Bluetooth Smart buttons (including V.ALRT) - this can be used for raising an alarm and updating the handset's current location. * The application should have a solution for use on low data modes, or compatible for use in on GPRS or areas which don't have 3G/4G/5G signal. * Low battery life warnings - The Monitoring Solution must; * Be manned monitoring and response centre operating 24/7, * The 24/7 monitoring company will attempt to call user upon activation of an alert. * The 24/7 monitoring company will call Emergency services if required. * Individuals working at the monitoring centre must be vetted to a minimum standard of BPSS * An immediate emergency response solution should be offered upon, which must offer complete coverage of the UK - Service Desk The service desk acts as the primary user interface between the Buyer's IT users and the information system support function. The role of the service desk is to: * Take ownership of all calls made to it; * Ensure that the Buyers are provided with incident resolutions. The service desk may include, but will not be limited to, the provision of the following services: * A logical 'single point of contact' for all user issues * Telephone and email support * Accurate recording of all issues * Categorisation including issue type and severity levels * Issue prioritisation * Instigation of escalation procedures as appropriate * Direct and prompt resolution of issues * Providing timely and accurate information to users * Active ownership, tracking and management of all issues within scope - to ensure issues are resolved * To keep the caller updated of the status of any issue where they are unlikely to be resolved or completed within the agreed time * To update appropriate IT and user management of the status of all high priority and service affecting issues * Where necessary provide support to the repair process * Incident management and reporting

Planning Information

Please submit any expressions of interest to jodie.cox@sia.gov.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06da2b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073276-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

35 - Security, fire-fighting, police and defence equipment

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

35121700 - Alarm systems

79711000 - Alarm-monitoring services

Notice Value(s)

Tender Value
£24,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Aug 20262 days ago
Submission Deadline
Not specified
Future Notice Date
14 Sep 20262 months to go
Award Date
Not specified
Contract Period
7 Dec 2026 - 6 Dec 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SECURITY INDUSTRY AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 1UG
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Mile End
Westminster Constituency
Poplar and Limehouse

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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