This public procurement record has 1 release in its history.

Award

05 Aug 2026 at 12:28

Summary of the contracting process

This procurement concerns a direct award contract by C2C Railway Limited for 'Software Enhancements for Engineering & Operations (SOROS)'. It entails providing software enhancement, hosting, and support services aimed at improving their existing SOROS platform. The procurement is categorised under software and information technology services and takes place across multiple regions in the United Kingdom. The contract process is currently in the award stage as of 5th August 2026, with the contract period commencing on 17th September 2026 and running till 16th September 2029, with potential extensions up to 2031 based on business needs. The procurement adheres to the UKPGA 2023/54 legal framework and utilises the direct award method, particularly suitable due to technical reasons aligning with the existing system.

This tender presents a significant opportunity for IT service providers, especially those with expertise in software system enhancements and integrations, to engage in a high-value government contract. It underscores the potential demand for suppliers who can seamlessly integrate with existing platforms, making it particularly suitable for businesses with a focus on software solutions for operational management and digital transformation within the railway sector. Given C2C's emphasis on continuing and expanding on their existing infrastructure, companies with a proven track record in managing complex, large-scale system integrations will find this contract appealing and growth-inducing.

How relevant is this notice?

Notice Title

Software Enhancements for Engineering & Operations (SOROS)

Notice Description

Provision of software enhancement, hosting and support services for the SOROS (Safety, Operations, Reliability and Operational Systems) platform. The contract covers the implementation and support of additional SOROS modules and functionality to improve fleet maintenance, engineering and operational management activities. Enhancements include depot mapping, digital train preparation, incident management, engineering change control, fleet modification tracking and train software configuration management. The services will support the digital transformation of fleet and depot operations, improve data visibility, enhance operational efficiency and provide a centralised platform for the management of engineering and operational processes.

Procurement Information

The contract relates to the enhancement and expansion of c2c's existing SOROS platform, which is already used to support fleet, engineering and operational activities. The additional functionality and services must integrate with the incumbent system and build upon existing software, processes and data structures. A change of supplier would result in significant technical integration challenges, operational disruption and duplication of cost associated with replacing an established business-critical system.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06dc6a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074206-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72222300 - Information technology services

72250000 - System and support services

72260000 - Software-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,256,686 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
5 Aug 2026Today
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 Aug 2026Today
Contract Period
16 Sep 2026 - 16 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
C2C RAILWAY LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC3R 6DL
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
City of London
Electoral Ward
Billingsgate
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

DANBURYKLINE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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