Notice Information
Notice Title
Software Enhancements for Engineering & Operations (SOROS)
Notice Description
Provision of software enhancement, hosting and support services for the SOROS (Safety, Operations, Reliability and Operational Systems) platform. The contract covers the implementation and support of additional SOROS modules and functionality to improve fleet maintenance, engineering and operational management activities. Enhancements include depot mapping, digital train preparation, incident management, engineering change control, fleet modification tracking and train software configuration management. The services will support the digital transformation of fleet and depot operations, improve data visibility, enhance operational efficiency and provide a centralised platform for the management of engineering and operational processes.
Procurement Information
The contract relates to the enhancement and expansion of c2c's existing SOROS platform, which is already used to support fleet, engineering and operational activities. The additional functionality and services must integrate with the incumbent system and build upon existing software, processes and data structures. A change of supplier would result in significant technical integration challenges, operational disruption and duplication of cost associated with replacing an established business-critical system.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06dc6a
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/074206-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK5 - Transparency Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
72222300 - Information technology services
72250000 - System and support services
72260000 - Software-related services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £2,256,686 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 5 Aug 2026Today
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 5 Aug 2026Today
- Contract Period
- 16 Sep 2026 - 16 Sep 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- C2C RAILWAY LIMITED
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- EC3R 6DL
- Post Town
- Central London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- City of London
- Electoral Ward
- Billingsgate
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/074206-2026
5th August 2026 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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