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Civica Cx Upgrade, Cloud Migration and Cx Mobile

London Borough of Enfield

This public procurement record has 1 release in its history.

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06 Aug 2026 at 16:29

UK7 - Contract Details Notice
Summary of the contracting process

The London Borough of Enfield procured IT consultancy and support for three linked Civica Cx priorities: upgrading the system to Version 25, migrating it to the Civica Cloud platform, and implementing Cx Mobile. The mobile implementation supports the council’s Door Knock programme. The work falls within IT services covering consulting, software development, internet and support. The buying organisation is the London Borough of Enfield, and the requirement concerns its Civica Cx environment and related service delivery. This is a single, integrated requirement rather than separate procurements for each technology priority. It is relevant to suppliers with practical experience of Civica Cx upgrades, cloud migrations and mobile implementation in a local-authority setting.

The procurement has been awarded and the contract is active. The London Borough of Enfield used a direct award below the applicable threshold, without competition. Central Coast Consulting Ltd was selected for the single completed lot. The contract was signed on 6 August 2026 and runs from 10 August 2026 to 30 November 2026. Its value is £15,600 excluding VAT, or £18,720 including VAT. The award covers the complete Civica Cx requirement: Version 25 upgrade, migration to Civica Cloud and Cx Mobile implementation for the Door Knock programme. The published outcome identifies one supplier and one contract. The procurement was evaluated through the direct-award route rather than a competitive tender, so no comparative scoring basis is reported.

This award signals a focused requirement for specialist Civica Cx delivery rather than general IT support. A credible competitor for similar work would need demonstrable capability in upgrading Civica Cx to current versions, planning and executing migration to Civica Cloud, and implementing Cx Mobile in a way that supports operational programmes such as Door Knock. Experience of integrating these activities into one coordinated delivery would be important, as would the ability to provide consultancy, software implementation and ongoing technical support. Suppliers should understand the needs of a local authority and be able to manage system change without disrupting services. The selected provider was a large organisation, indicating that capacity to deliver linked technical workstreams and provide dependable support was commercially relevant to this buyer.

How relevant is this notice?

Notice Information

Notice Title

Civica Cx Upgrade, Cloud Migration and Cx Mobile

Notice Description

Support for three linked Civica Cx priorities: upgrade to Version 25, migration to the Civica Cloud platform, and implementation of Cx Mobile to support the Door Knock programme.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06de56
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074956-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£15,600 Under £100K

Notice Dates

Publication Date
6 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
6 Aug 20262 weeks ago
Contract Period
10 Aug 2026 - 30 Nov 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Enfield
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ENFIELD
Postcode
EN1 3XA
Postcode Area
Enfield
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI54 Enfield
Delivery Location
Not specified
Local Authority
Enfield
Electoral Ward
Town
Westminster Constituency
Enfield North

Supplier Information

Number of Suppliers
1
Supplier Name

Central Coast Consulting Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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