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PHW-DCO-63783 - EXTENSION OF WARRANTY COVERAGE FOR SERVER HARDWARE

North Wales Shared Services Partnership

This public procurement record has 1 release in its history.

Award

11 Aug 2026 at 11:17

Award Notice
Summary of the contracting process

North Wales Shared Services Partnership, acting for Public Health Wales, procured server hardware warranty coverage for its main WBS sites in Wales. The requirement is a two-year warranty service for server hardware, intended to maintain coverage and avoid increased costs from the incumbent supplier. It is classified primarily as database services (CPV 72320000), with associated maintenance of data network equipment (CPV 50312310). This is a public-sector technology support requirement rather than a purchase of new hardware. Suppliers relevant to this opportunity would provide warranty support for server infrastructure, including maintenance and the associated service management needed to keep equipment covered across the buyer’s operational sites.

The procurement is complete and has resulted in an active award and contract. It used a limited procedure: a direct award through NHS Shared Business Services’ Digital Workplace Solutions 2 framework, without prior publication of a call for competition. The contract was signed on 31 July 2026 with Dell for £32,437.07 including the stated contract value currency of GBP. The single lot is recorded as cancelled, although the associated award and contract are active. Evaluation was based on technical quality at 40% and cost at 60%. One bid was recorded, from an SME, and the procurement was conducted through a compliant framework route to address the buyer’s server warranty requirement.

This award indicates established demand from Public Health Wales for structured warranty coverage and maintenance of server hardware and related data network equipment. A credible competitor for a future requirement would need demonstrable capability in supporting server infrastructure, administering manufacturer-backed or equivalent warranty services, and maintaining service continuity across multiple public-sector operational sites. Experience with framework-based public procurement and direct-award or call-off routes would be relevant, as would the ability to provide clear technical assurance alongside competitive pricing. The evaluation balance shows that cost mattered most, but technical quality remained a substantial part of the decision. Suppliers able to combine dependable infrastructure support with proportionate delivery capacity would be well placed.

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Notice Information

Notice Title

PHW-DCO-63783 - EXTENSION OF WARRANTY COVERAGE FOR SERVER HARDWARE

Notice Description

Public Health Wales (PHW) are looking to establish server hardware warranty coverage for the next two (2) years via a compliant route to market. With a price increase being imposed from the 1st August 2026 with the incumbent supplier, there is a need to establish a contract prior to this increase to mitigate any cost pressures for the Trust.

Lot Information

Lot 1

Public Health Wales (PHW) are looking to establish server hardware warranty coverage for the next two (2) years via a compliant route to market. With a price increase being imposed from the 1st August 2026 with the incumbent supplier, there is a need to establish a contract prior to this increase to mitigate any cost pressures for the Trust.

Procurement Information

Direct Award via NHS Shared Business Services - Digital Workplace Solutions 2 (SBS10510)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e10e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/076119-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

72 - IT services: consulting, software development, Internet and support

CPV Codes

50312310 - Maintenance of data network equipment

72320000 - Database services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£32,437 Under £100K

Notice Dates

Publication Date
11 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Jul 20263 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Wales Shared Services Partnership
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ST ASAPH
Postcode
LL17 0JL
Postcode Area
Llandudno
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
TLL Wales
Local Authority
Denbighshire
Electoral Ward
Bodelwyddan
Westminster Constituency
Clwyd North

Supplier Information

Number of Suppliers
1
Supplier Name

Dell

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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