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HAC6143 Community Equipment Purchases

Tower Hamlets

This public procurement record has 2 releases in its history.

Award

12 Aug 2026 at 11:11

UK6 - Contract Award Notice
Award

12 Aug 2026 at 10:57

UK5 - Transparency Notice
Summary of the contracting process

Tower Hamlets is procuring community equipment purchases and supply for adults and children with assessed care and support needs across the London Borough of Tower Hamlets. The equipment supports safe and independent living at home, adult social care, children’s services, hospital discharge and prevention of hospital admissions. The scope includes moving and handling equipment, daily living aids, pressure care equipment, bathing and toileting equipment, and other specialist equipment prescribed by health and social care professionals. It also covers associated repair and maintenance of medical equipment. The arrangement is delivered through the London Borough of Newham’s access to the Croydon Integrated Procurement Hub Community Equipment Framework, with Tower Hamlets as the contracting authority and Newham as the lead authority.

This procurement has been awarded and the tender is complete. Tower Hamlets used a direct award through the Croydon Integrated Procurement Hub Community Equipment Framework, relying on extreme and unavoidable urgency under Schedule 5, section 13 of the Procurement Act 2023 following the previous provider’s insolvency. Enabled Living Healthcare Limited was awarded the contract on 28 January 2026. The award is valued at £6,322,896 excluding tax and £7,587,475.20 including tax. The anticipated spend is approximately £1.9 million per year. The contract runs from 22 August 2026 to 21 August 2028, with an option to extend to 21 August 2029 under a 2+1 arrangement. One lot was awarded, with SMEs and voluntary, community and social enterprises identified as suitable participants.

This requirement indicates sustained public-sector demand for suppliers able to provide a broad range of community equipment and maintain reliable stock for vulnerable adults and children. Credible competitors would need sourcing and distribution capability across Tower Hamlets, with dependable delivery and installation, equipment stock controls, servicing and repairs, and the workforce capacity to respond to changing demand. Experience supporting hospital discharge, prevention of admissions, adult social care, children’s services and independent living would be directly relevant. Strong business continuity and supply-chain resilience would be important because interruption can affect statutory care services. Suppliers should also be prepared for contract management, KPI monitoring, escalation arrangements, performance reviews, data protection obligations and adequate maintenance processes. The awarded supplier’s local-authority trading-company status shows that established infrastructure and operational continuity were relevant to this purchase.

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Notice Information

Notice Title

HAC6143 Community Equipment Purchases

Notice Description

The London Borough of Tower Hamlets intends to enter into a Service Level Agreement with the London Borough of Newham for the purchase and supply of community equipment through Newham's membership of the Croydon Integrated Procurement Hub (IPH) Community Equipment Framework. The requirement forms part of the Council's community equipment service arrangements following the collapse of the previous provider, NRS Healthcare, in July 2025. This element of the service has been separated from the wider Community Equipment Service project and relates solely to the procurement and supply of community equipment stock. Community equipment supports adults and children with assessed care and support needs to live safely and independently within their own homes. Equipment includes, but is not limited to, moving and handling equipment, daily living aids, pressure care equipment, bathing and toileting equipment, and other specialist community equipment prescribed by health and social care professionals. The proposed arrangement will allow Tower Hamlets to access equipment supplied through the Croydon IPH Framework, ensuring continuity of supply, value for money, and compliance with procurement requirements. The arrangement will support the Council's statutory duties in relation to adult social care, children's services, hospital discharge, prevention of admissions, and promoting independence. The anticipated spend on community equipment purchases is approximately PS1.9 million per annum, with the proposed arrangement operating for an initial term of 2 years with an option to extend for a further 1 year (2 + 1 years). The direct award route is being utilised through the existing framework access arrangements available via the London Borough of Newham and Croydon IPH Framework, enabling the Council to secure a sustainable and resilient supply chain for community equipment whilst longer-term commissioning options continue to be explored. Contract Details Procurement Route: Direct Award Framework: Croydon Integrated Procurement Hub (IPH) Community Equipment Framework Lead Authority: London Borough of Newham Contracting Authority: London Borough of Tower Hamlets Estimated Annual Value: PS1.9 million Contract Term: 2 years plus 1-year extension option (2 + 1) Service Area: Community Equipment Purchasing and Supply Beneficiaries: Adults and children requiring community equipment across the London Borough of Tower Hamlets.

Procurement Information

The original extreme urgency caused by the dissolution of NRS still exists and there would not be enough time to complete a tender of this complexity in the foreseeable future. Therefore, section 13 of Schedule 5 to the Procurement Act 2023 applies to the direct award to Enabled Living Healthcare This direct award is justified under Schedule 5, Section 13 of the Procurement Act 2023 (Extreme and Unavoidable Urgency). Following the insolvency of NRS Healthcare on 1 August 2025, there is an urgent requirement to maintain continuity of a critical statutory community equipment service supporting vulnerable adults and children, independent living, hospital discharge and prevention of hospital admissions. There is insufficient time to undertake a competitive procurement without risking interruption to essential health and social care services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e238
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/076621-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products

50 - Repair and maintenance services

CPV Codes

33196000 - Medical aids

50421000 - Repair and maintenance services of medical equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£6,322,896 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
12 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Jan 20267 months ago
Contract Period
22 Aug 2026 - 21 Aug 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Tower Hamlets
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E1 1BJ
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Whitechapel
Westminster Constituency
Bethnal Green and Stepney

Supplier Information

Number of Suppliers
1
Supplier Name

Enabled Living Healthcare Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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