Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Corporate Electronic Document Management System

Bournemouth, Christchurch and Poole Council

This public procurement record has 1 release in its history.

Award

12 Aug 2026 at 11:53

Award Notice
Summary of the contracting process

Bournemouth, Christchurch and Poole Council procured ongoing maintenance and support for its existing IDOX electronic document and records management system (EDRMS). The requirement covers software maintenance for a corporate electronic document management system, including authorised support, software updates, patches and upgrades for the proprietary IDOX platform. This is an information technology service supporting the Council’s document management operations. The work is for the Council and its existing system environment, with delivery associated with the Bournemouth area. The requirement was structured as a single software lot and relates specifically to maintaining the current IDOX system rather than supplying a new document management platform.

The procurement is complete and was awarded to Idox Software Ltd; the contract is active and was signed on 1 April 2026. Its value is £155,347.55. The Council used a limited procedure without prior publication of a competition, through the CCS Vertical Application Solutions Framework, Lot 3. The stated basis was that competition was absent for technical reasons: IDOX Software Ltd was identified as the only supplier able to provide authorised support for the Council’s proprietary platform. The award followed one bid. Price was the stated award criterion. The procurement covered software maintenance and support, including updates, patches and upgrades, to maintain business continuity while replacement arrangements were developed.

This award indicates established demand from Bournemouth, Christchurch and Poole Council for specialist support of a proprietary electronic document and records management system. The successful supplier needed direct authority and technical capability to maintain the IDOX platform, provide supported updates, patches and upgrades, and protect continuity of council operations. For a business assessing comparable future requirements from this buyer, credibility would depend on demonstrable IDOX expertise, recognised access to the manufacturer’s support and release arrangements, and the capacity to provide dependable ongoing maintenance rather than general document-management consultancy alone. Relevant suppliers would also need to understand support for an existing corporate system and the operational risks of maintaining it while replacement arrangements are developed.

How relevant is this notice?

Notice Information

Notice Title

Corporate Electronic Document Management System

Notice Description

Software maintenance renewal for the IDOX electronic document management software (EDRMS).

Procurement Information

The contract is for the ongoing maintenance and support of the Council's existing IDOX Electronic Document and Records Management System (EDRMS). IDOX Software Ltd is the only supplier able to provide authorised support, updates, patches and upgrades for this proprietary system. Competition is absent for technical reasons as no alternative supplier can provide equivalent support for the existing platform. Continued support is required to ensure business continuity while future replacement arrangements are developed. The award was made through the CCS Vertical Application Solutions Framework (RM6259), Lot 3.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e26c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/076671-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48311100 - Document management system

72267100 - Maintenance of information technology software

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£155,347 £100K-£500K

Notice Dates

Publication Date
12 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Apr 20264 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Bournemouth, Christchurch and Poole Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BOURNEMOUTH
Postcode
BH2 6DY
Postcode Area
Bournemouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK63 Bournemouth, Christchurch and Poole
Delivery Location
TLK24 Bournemouth, Christchurch and Poole
Local Authority
Bournemouth, Christchurch and Poole
Electoral Ward
Bournemouth Central
Westminster Constituency
Bournemouth West

Supplier Information

Number of Suppliers
1
Supplier Name

Idox Software Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...