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Zip Tap Servicing/Hydro Care Maintenance Plan for NCC Properties - S515159

Norfolk County Council

This public procurement record has 1 release in its history.

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12 Aug 2026 at 16:15

UK7 - Contract Details Notice
Summary of the contracting process

Norfolk County Council procured servicing and maintenance for Zip water taps under a Hydro Care maintenance plan for council properties. The requirement is a services contract covering repair and maintenance of installed Zip tap equipment. The buyer is Norfolk County Council, based in Norwich, and the work relates to its properties across the council estate. This is a specialist facilities maintenance requirement rather than a general construction, plumbing or equipment supply contract. Businesses relevant to this procurement would provide planned servicing, fault diagnosis, repair and ongoing maintenance for Zip taps or comparable filtered drinking-water and hot-water systems. The requirement is focused on keeping existing equipment operational for the council’s property users and staff.

The procurement has been completed and the contract was awarded through a below-threshold procedure, with the specific method recorded as unknown. It consisted of one lot. The award is active and was made to ZIP HEATERS (UK) LTD. The awarded contract value was £32,007.74 excluding VAT, or £38,409.29 including VAT. The contract was signed on 15 July 2025 and ran from 16 July 2025 to 8 June 2026. The procurement was categorised as repair and maintenance services. The available outcome information identifies the selected supplier and the contract’s financial and delivery period; it does not set out a separate scoring model or detailed evaluation weighting. This is therefore evidence of a completed, single-supplier council requirement.

This requirement is commercially relevant to specialist manufacturers, authorised service partners and facilities maintenance businesses able to support Zip tap systems in public-sector buildings. Credible competitors would need practical capability in planned servicing, preventative maintenance, fault finding, repairs and replacement of components, with enough operational capacity to cover a council property estate rather than a single site. Experience maintaining installed drinking-water or hot-water dispensing equipment would help demonstrate that capability, particularly where service continuity, response times and safe operation matter. The award also shows that Norfolk County Council uses a focused, below-threshold route for this type of requirement and selected a specialist supplier. Businesses tracking this buyer should use the requirement as a benchmark for the technical scope, service model and scale expected when comparable maintenance work returns to market.

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Notice Information

Notice Title

Zip Tap Servicing/Hydro Care Maintenance Plan for NCC Properties - S515159

Notice Description

Zip Tap Servicing/Hydro Care Maintenance Plan for NCC Properties - S515159 PS32007.74

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e2f7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/076939-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£32,007 Under £100K

Notice Dates

Publication Date
12 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Jul 20251 years ago
Contract Period
16 Jul 2025 - 8 Jun 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Norfolk County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Postcode Area
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified
Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

ZIP HEATERS (UK) LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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