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Smart Metering Longitudinal Research

CCW

This public procurement record has 1 release in its history.

Tender

14 Aug 2026 at 15:22

UK4 - Tender Notice
Summary of the contracting process

CCW is procuring smart metering longitudinal research services across the United Kingdom. The work will examine bill payers’ and household members’ experiences and attitudes towards smart meter information and water use as external circumstances and household circumstances change over an extended period. The service covers survey design, market research, survey delivery, survey analysis, social research, polling and statistics. Participants must be households with a smart water meter and access to an app or web portal showing water consumption continuously, so they can view usage between bills and over time. The research will involve recruiting and engaging participants over a potentially multi-year period, with activity frequency agreed during supplier selection. The opportunity is suitable for small and medium-sized enterprises and voluntary, community or social enterprises.

The procurement has reached tender: CCW invited offers through a selective competitive flexible procedure. An initial scored pre-selection questionnaire with three questions leads to a formal technical stage for the highest-scoring bidders; commercial scoring is combined with technical bids. Up to six candidates may proceed, with at least one. Questions were due by 26 August 2026 at 12:00, and expressions of interest by 2 September 2026 at 17:00. The planned award decision date was 11 September 2026. The initial contract period is 15 October 2026 to 31 March 2027, with yearly extensions subject to funding and continued need, potentially until 14 October 2030. The estimated value is £320,000 excluding VAT and £400,000 including VAT. Evaluation is quality-based: experience 50%, scope understanding 25%, and team expertise and capacity 25%.

This opportunity suits research agencies able to deliver qualitative research over long timescales, recruit narrowly defined participants and maintain their engagement through repeated activities over several years. Strong bidders will be able to identify households with the correct type of active smart water meter and continuous access to consumption data, despite potential uncertainty among customers and postcode-based recruitment information. The tender asks for two relevant examples of recruiting people who did not clearly understand the eligibility criteria, including how the right participants were identified, and two examples of sustaining participation in extended studies. The proposed team must have relevant research experience and qualifications, with particular strength in long-term qualitative work. Suppliers must demonstrate continuity arrangements for sickness or suspended activity and hold employer’s liability insurance of £10 million, public liability of £5 million, and professional and product liability insurance of £2 million each.

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Notice Information

Notice Title

Smart Metering Longitudinal Research

Notice Description

Understand the experiences and attitudes of bill payers and their households towards smart meter information and their water use through changing external and household contexts over an extended timeframe.

Lot Information

Lot 1

Renewal: The initial year will run until the end of the financial year, then yearly extenstions granted if funding approved and research still required

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e4df
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077783-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79300000 - Market and economic research; polling and statistics

79310000 - Market research services

79311100 - Survey design services

79311200 - Survey conduction services

79311300 - Survey analysis services

79315000 - Social research services

Notice Value(s)

Tender Value
£320,000 £100K-£500K
Lots Value
£320,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Aug 20261 weeks ago
Submission Deadline
26 Aug 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
15 Oct 2026 - 31 Mar 2027 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CCW
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B2 4BH
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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