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Passenger Lifts and Maintenance

Beyond Housing

This public procurement record has 2 releases in its history.

Tender

27 Aug 2026 at 14:59

UK4 - Tender Notice
Planning

19 Aug 2026 at 09:22

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Beyond Housing Limited is seeking one contractor to maintain and service passenger lifts across its housing stock, including planned maintenance, servicing and reactive call-outs for breakdowns, people trapped in lifts and repairs. The service will cover the North East and North Yorkshire. The contract requires reliable front-line and back-office support, effective communication, electronic certification and, ideally, a client portal providing real-time updates and certification records. The contractor will attend contract management meetings and provide timely, accurate performance and KPI information. Service levels and monthly KPI monitoring will apply. The requirement is for lift maintenance services and passenger lift provision, classified under CPV codes 50750000 and 42416100.

The procurement has reached tender: Beyond Housing invited offers through an open procedure. There is one lot, and electronic submission is allowed in English through Beyond Housing’s e-procurement platform. The enquiry deadline is 2 October 2026 at 12:00, and the tender submission deadline is 14 October 2026 at 13:00. The initial contract period is 1 April 2027 to 31 March 2029, with renewal by mutual agreement for a further two years, subject to performance and compliance, potentially extending to 31 March 2031. The published gross estimated value is £380,000, while the lot value is recorded as AED 380,000; an earlier estimate gives £95,000 per year including VAT. Evaluation is 60% quality and 40% price.

This opportunity suits lift maintenance and engineering contractors able to provide both scheduled servicing and rapid reactive repairs for passenger lifts. Strong candidates will have the operational capacity to respond to breakdowns and trapping incidents across the North East and North Yorkshire, while maintaining dependable communication with residents and the buyer. The requirement favours suppliers with robust call-handling, field-service coordination, back-office administration and electronic certification processes. A client portal with real-time job updates and certification would be advantageous, although electronic certification by email is also contemplated. Suppliers must be able to participate in contract management meetings, supply accurate KPI and performance data regularly, and work to monitored service levels. The opportunity is identified as suitable for SMEs and VCSEs.

How relevant is this notice?

Notice Information

Notice Title

Passenger Lifts and Maintenance

Notice Description

The primary objective of this contract is to procure lift maintenance, servicing and a reactive call out/repair provision for breakdown, trappings and repair for the passenger lifts within Beyond Housing stock. Our main objectives are: * To have a reliable service provider * A service provider with excellent communication channels * A service provider who ideally has a client portal for real time updates and certification * In the absence of a portal, a service provider who can facilitate electronic certification by other means (i.e. via email) * A service provider with an excellent front-line service, with an equally reliable back-office service * A service provider who can attend contract management meetings and provide regular and accurate timely updates on KPI and performance data. The contract will be backed up by a Service Level Agreement (SLA) and Key Performance Indicators (KPIs) which will be monitored and managed monthly. Beyond Housing intends to award a contract to one contractor following this procurement process. Beyond Housing reserves the right to appoint an additional Contractor if, at Beyond Housing sole discretion, it is deemed necessary to ensure continuity and resilience of operational delivery. Any decision to appoint an additional Contractor will be made in accordance with the principles of transparency and equal treatment and will be based on the established published award criteria.

Lot Information

Lot 1

Renewal: The contract shall be renewable upon mutual agreement between Beyond Housing Ltd and the selected bidder for an additional period of 2 year (2+2) subject to satisfactory performance and compliance with the terms and conditions of the contract. The extension of the contract beyond the initial 24 month period will be considered based on a joint evaluation of the services, adherence to the specification, timely reporting, and achievement against the deliverables required.

Planning Information

The purpose of this notice is to advise the market that Beyond Housing will be tendering for a new Passenger Lift Maintenance and Repairs service to be delivered across the North East and North Yorkshire for an initial period of 2 years. The contract value is expected to be £95,000 per annum including VAT. Bidders are invited to register their interest on our internal Intend portal. Please register using this link: https://in-tendhost.co.uk/beyondhousing/aspx/Home

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e711
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081833-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

42 - Industrial machinery

50 - Repair and maintenance services

CPV Codes

42416100 - Lifts

50750000 - Lift-maintenance services

Notice Value(s)

Tender Value
£380,000 £100K-£500K
Lots Value
£380,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Aug 20265 days ago
Submission Deadline
14 Oct 20262 months to go
Future Notice Date
1 Sep 2026Expired
Award Date
Not specified
Contract Period
1 Apr 2027 - 31 Mar 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Beyond Housing
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SCARBOROUGH
Postcode
YO12 7BH
Postcode Area
York
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE22 North Yorkshire
Delivery Location
TLC North East (England), TLE2 North Yorkshire
Local Authority
North Yorkshire
Electoral Ward
Castle
Westminster Constituency
Scarborough and Whitby

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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