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Unified Communications and Mobile Services - Revised

The Education Training Collective

This public procurement record has 1 release in its history.

Tender

20 Aug 2026 at 09:48

UK4 - Tender Notice
Summary of the contracting process

The Education Training Collective is procuring unified communications and mobile services, with telecommunications services covering Teams telephony functionality. The revised requirement extends telephony access beyond the originally identified dedicated users to approximately 700 college users, supporting a wider user base and the College’s operational and user requirements. Delivery is in the United Kingdom. The buyer is The Education Training Collective, based at Stockton Riverside College in Thornaby. This is a service contract for organisations able to design, supply, configure and support business communications and mobile telephony integrated with Microsoft Teams. The requirement is relevant to telecommunications operators, unified communications providers, Microsoft Teams telephony specialists, managed service providers and systems integrators with the capability to support a college-wide user population.

The buyer has invited offers through an open procedure, and the procurement has reached the tender stage. This is a revised tender launched after the previous tender was terminated because the Teams telephony specification required significant revision and the scope increased to approximately 700 users. Questions may be submitted until 4 September 2026 at 17:00, and tenders are due by 14 September 2026 at 16:00. The award decision period ends on 28 September 2026 at 23:59. The overall estimated value is £210,000 excluding VAT and £252,000 including VAT. The single lot is recorded as AED 210,000 excluding VAT and AED 252,000 including VAT. The contract is scheduled for 1 October 2026 to 30 September 2029, with two possible 12-month renewals extending to 30 September 2031. Evaluation is 70% quality and 30% price.

This opportunity suits suppliers with proven capability in unified communications, Microsoft Teams telephony, mobile services, service integration and ongoing technical support. Bidders should be able to extend telephony access across an organisation of approximately 700 users, including users whose needs go beyond dedicated telephony functionality. Strong service design and implementation experience will be important because the revised specification responds to operational and user requirements identified during evaluation of the earlier tender. The 70% quality weighting means suppliers should demonstrate a robust, user-focused solution, dependable service management, implementation planning, technical support and the capacity to operate the service throughout the initial contract and potential renewals. It is particularly relevant to established telecommunications providers, Teams specialists, managed service businesses and systems integrators able to deliver at institutional scale.

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Notice Information

Notice Title

Unified Communications and Mobile Services - Revised

Notice Description

This is a revised version of the tender ETCP-2026-0038. Following evaluation of the tender responses, it has become apparent that the original Teams Telephony specification requires significant revision to ensure that the proposed solution meets the College's operational and user requirements. The original specification identified 350 direct dial users and was primarily focused on users requiring dedicated telephony functionality. Further consideration during the evaluation process has identified a requirement to extend Teams telephony functionality to a wider user base, with approximately 700 users requiring access to telephony functionality. Due to this change and increased scope we felt the appropriate action was to terminate the previous tender and launch a revised version, this tender is the revised version.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e832
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079292-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
£210,000 £100K-£500K
Lots Value
£210,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Aug 20266 days ago
Submission Deadline
14 Sep 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Oct 2026 - 30 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Education Training Collective
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
THORNABY
Postcode
TS17 6FB
Postcode Area
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC31 Hartlepool and Stockton-on-Tees
Delivery Location
TLC1 Tees Valley and Durham
Local Authority
Stockton-on-Tees
Electoral Ward
Mandale & Victoria
Westminster Constituency
Middlesbrough and Thornaby East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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