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Referral Management Platform

East Riding of Yorkshire Council

This public procurement record has 1 release in its history.

Planning

24 Aug 2026 at 12:02

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

East Riding of Yorkshire Council intends to procure a referral management platform for its HealthiER and Exercise Referral programmes, social prescribing and wider public health initiatives. The requirement combines customer relationship management, referral management and health outcomes functionality in a software package and information system. The platform is intended to support the council’s management of referrals and recording of health-related outcomes across these services. Delivery is associated with East Riding of Yorkshire, with the council based at County Hall in Beverley. This requirement is categorised as goods because the main purchase is a software platform. It is relevant to suppliers providing CRM systems, referral workflow platforms, health and wellbeing technology, outcomes-monitoring tools or related public-sector software for community and public health services.

This procurement is at the planning stage and is currently a pre-market engagement exercise, not an invitation to tender. The council expects to publish the next notice on 23 September 2026. It has scheduled market engagement to 22 September 2026, and the planned contract period is 28 September 2026 to 30 September 2026. The stated estimated value is £0 gross in GBP. The council expects to use an open procedure under the Procurement Act 2023. There is one planned lot covering the referral management platform, and the procurement is below the relevant threshold. The lot is identified as suitable for small and medium-sized enterprises. Suppliers should treat the dates as the buyer’s indicative timetable for planning, rather than as tender response deadlines.

The engagement will suit software suppliers able to demonstrate a combined CRM, referral management and health outcomes platform for public health delivery. Relevant businesses are likely to include providers of configurable case-management systems, referral-routing technology, exercise referral or social prescribing platforms, and tools for measuring outcomes across health and wellbeing programmes. Experience of supporting council-led services, managing referrals between organisations or practitioners, and capturing reliable outcome data would help suppliers explain how their systems could support HealthiER and related initiatives. Suppliers preparing for the later market opportunity should be ready to describe platform functionality, implementation approach, data handling and integration with existing service processes. Small and medium-sized businesses are expressly considered suitable for the planned requirement.

How relevant is this notice?

Notice Information

Notice Title

Referral Management Platform

Notice Description

East Riding of Yorkshire Council are seeking interest from potential suppliers who can deliver a customer relationship management (CRM), referral management and health outcomes platform to support HealthiER, Exercise Referral Programmes, social prescribing and wider public health initiatives. **Please note this is Pre Market Engagement exercie but not a tender process**

Planning Information

https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=108372&TID=100113434&B=

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ea5d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080277-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Aug 20262 days ago
Submission Deadline
Not specified
Future Notice Date
23 Sep 20264 weeks to go
Award Date
Not specified
Contract Period
28 Sep 2026 - 30 Sep 2026 30 days
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
East Riding of Yorkshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BEVERLEY
Postcode
HU17 9BA
Postcode Area
Hull
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE12 East Riding of Yorkshire
Delivery Location
TLE12 East Riding of Yorkshire
Local Authority
East Riding of Yorkshire
Electoral Ward
St Mary's
Westminster Constituency
Beverley and Holderness

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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