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Exacom Upgrade

Plymouth City Council

This public procurement record has 1 release in its history.

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25 Aug 2026 at 12:13

UK7 - Contract Details Notice
Summary of the contracting process

Plymouth City Council procured an Exacom database system upgrade. The work involves transferring the system to a new major version with substantial user-interface and feature improvements. The upgrade is intended to keep the database current and maintain compliance with updates to the relevant regulations. This is an information technology service covering software upgrading and migration, with associated support and technical expertise. The buying organisation is Plymouth City Council, a public authority based in Plymouth. The awarded service is to be delivered in the United Kingdom. The requirement was handled as a single package, covering the complete Exacom upgrade rather than separate service elements or locations.

The procurement is complete and has been awarded. Plymouth City Council used a direct award below the applicable threshold, without competition. DELT SHARED SERVICES LIMITED was selected for the single package. The contract was signed on 25 August 2026 and is active from 25 August 2026 to 30 September 2026. Its value is £26,881.75 excluding VAT and £32,258.10 including VAT. The requirement was evaluated through the direct-award route rather than a competitive tender. The contract title is Exacom Upgrade. The award covers IT services for the database upgrade, including the related transfer to a new major version and associated system improvements.

This procurement indicates demand from Plymouth City Council for specialist Exacom database upgrade capability. Suppliers well placed for a future requirement would need practical expertise in transferring an existing Exacom installation to a new major version, managing database or system migration, and implementing user-interface and feature improvements. Credible providers should also understand the operational risks of upgrading a live public-sector system and the need to keep software aligned with changing regulatory requirements. Relevant capability spans software upgrade delivery, technical consulting, implementation support and ongoing system support. Experience maintaining compliance while improving an established database platform would be particularly relevant to this buyer’s requirement.

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Notice Information

Notice Title

Exacom Upgrade

Notice Description

Upgrade of Exacom database system which will include a transfer to a new major version with substantial UI & feature improvements. Keeping up to date with the latest version is necessary to maintain compliance with updates to the relevant regulations.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06eb78
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080802-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£26,881 Under £100K

Notice Dates

Publication Date
25 Aug 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Aug 20262 days ago
Contract Period
25 Aug 2026 - 30 Sep 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Plymouth City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PLYMOUTH
Postcode
PL1 3BJ
Postcode Area
Plymouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK41 Plymouth
Delivery Location
Not specified
Local Authority
Plymouth
Electoral Ward
St Peter and the Waterfront
Westminster Constituency
Plymouth Sutton and Devonport

Supplier Information

Number of Suppliers
1
Supplier Name

DELT SHARED SERVICES LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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