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Tender for the provision of General Management and Staffing for the Winter Shelter Provision

Herefordshire Council

This public procurement record has 1 release in its history.

Tender

25 Aug 2026 at 12:19

UK4 - Tender Notice
Summary of the contracting process

Herefordshire Council is procuring general management and staffing for a winter shelter service for adults experiencing rough sleeping in Hereford. The service supports the Council’s statutory homelessness prevention and relief duties and its rough sleeping strategy. The appointed supplier will manage Council-provided emergency accommodation and day-to-day operations, including resident check-in and check-out, overnight waking cover, welfare monitoring, risk management, safeguarding and property security. The accommodation consists of dormitory-style provision for up to 16 people, plus two single-person pods, providing an immediate off-the-streets response during winter. This is a social work service with accommodation, suited to organisations delivering supported accommodation and frontline homelessness services in Hereford.

The process has reached tender: the Council invited offers through an Open Procedure under the Procurement Act 2023. Clarification questions and tenders must be submitted electronically through the ProContract e-tendering portal. The clarification deadline is 14 September 2026 at 17:00, and tenders are due by 21 September 2026 at 12:00. The initial contract runs from 2 November 2026 to 29 April 2027, with up to three further seasonal winter delivery periods and a maximum end date of 29 April 2030. The estimated total value is up to £360,000 excluding VAT (£432,000 including VAT), with a maximum budget of £90,000 excluding VAT per winter period. Award is expected by 15 October 2026 at 23:59:59. Evaluation is price 30%, experience 19%, service delivery 25%, risk management 14% and social value 12%.

This opportunity suits an experienced homelessness, supported accommodation or social care provider able to deliver safe, trauma-informed and person-centred services. Relevant experience includes working with people experiencing rough sleeping, homelessness, multiple disadvantage, trauma, mental health needs, substance misuse and other complex support requirements. Suppliers need the operational capability to provide overnight waking cover, resident welfare monitoring, safeguarding, risk management, property security and reliable daily management within emergency accommodation. The requirement is identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises, so it may suit specialist local providers as well as larger organisations. Bidders must demonstrate appropriate legal, financial and technical capacity through the Procurement Specific Questionnaire and associated procurement documents. Payment is made within 30 days of a valid and undisputed invoice.

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Notice Information

Notice Title

Tender for the provision of General Management and Staffing for the Winter Shelter Provision

Notice Description

Herefordshire Council is seeking to appoint an experienced Supplier to provide the management and staffing of a Winter Shelter Service for adults experiencing rough sleeping within Hereford. The service forms part of the Council's statutory homelessness prevention and relief duties under the Homelessness Reduction Act 2017 and supports the objectives of the Herefordshire Homeless Prevention and Rough Sleeping Strategy 2026-2031. The successful Supplier will be responsible for the operational management of Council-provided emergency accommodation, including resident check-in and check-out, overnight waking cover, welfare monitoring, risk management, safeguarding, property security, and day-to-day service delivery. The accommodation provides dormitory-style provision for up to 16 individuals together with two additional single-person pods, offering an immediate off-the-streets response during the winter period. The contract is expected to commence on 2 November 2026 and continue until 29 April 2027, with the option to extend for up to three further winter delivery periods (November to April), subject to funding, governance approvals, demand, and satisfactory Supplier performance. The estimated total contract value is up to PS360,000 over the full potential term, with a maximum budget of PS90,000 per winter delivery period. The procurement is being conducted using the Open Procedure under the Procurement Act 2023. The Council is seeking a Supplier with demonstrable experience of working with individuals experiencing homelessness, multiple disadvantage, trauma, mental health needs, substance misuse, and other complex support requirements, and which can deliver a safe, trauma-informed, and person-centred service.

Lot Information

Lot 1

Renewal: The contract is for an initial winter delivery period from 2 November 2026 to 29 April 2027. Subject to funding availability, internal governance approval, budget approval, demand for the service and satisfactory supplier performance, the Council may extend the contract for up to three further winter delivery periods. Any extension will be for seasonal service delivery only (November to April) and not for year-round provision. The maximum potential contract end date is 29 April 2030.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06eb7c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080808-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85311000 - Social work services with accommodation

Notice Value(s)

Tender Value
£360,000 £100K-£500K
Lots Value
£360,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Aug 2026Yesterday
Submission Deadline
21 Sep 20264 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Nov 2026 - 29 Apr 2027 1-6 months
Recurrence
2030-08-25

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Herefordshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HEREFORD
Postcode
HR4 0LE
Postcode Area
Hereford
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG11 Herefordshire, County of
Delivery Location
TLG11 Herefordshire, County of
Local Authority
Herefordshire, County of
Electoral Ward
Widemarsh
Westminster Constituency
Hereford and South Herefordshire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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