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Tender for the provision of General Management and Staffing for the Winter Shelter Provision

Herefordshire Council

This public procurement record has 2 releases in its history.

Award

16 Oct 2026 at 17:23

UK6 - Contract Award Notice
Tender

25 Aug 2026 at 12:19

UK4 - Tender Notice
Summary of the contracting process

Herefordshire Council procured management and staffing for its winter shelter service for adults experiencing rough sleeping in Hereford. The provider operates Council-provided emergency accommodation offering dormitory beds for up to 16 people and two single-person pods. Responsibilities include resident check-in and check-out, overnight waking cover, welfare monitoring, safeguarding, risk management, property security and day-to-day service delivery. The service is intended to provide an immediate winter response and support the Council’s homelessness prevention and relief duties. This is a social work service with accommodation.

The procurement has been awarded to Caring for Communities and People. The award is recorded as pending, with the award dated 16 October 2026; the scheduled contract signature date is 28 October 2026. The award value is £360,000 excluding VAT (£432,000 including VAT). The initial seasonal contract runs from 2 November 2026 to 29 April 2027, with up to three further winter delivery periods, each November to April, subject to funding, approvals, demand and satisfactory performance; the maximum potential end date is 29 April 2030. The Council used an open procedure. Evaluation weighted service delivery at 25%, experience at 19%, managing risk at 14%, social value at 12% and price at 30%. One lot covered the service.

For providers of homelessness and supported accommodation services, this award indicates demand for a seasonal, staffed emergency shelter in Hereford, rather than year-round accommodation. A credible competitor would need demonstrable experience supporting people affected by rough sleeping, multiple disadvantage, trauma, mental health needs and substance misuse, and the capacity to manage a small residential setting safely overnight. Strong delivery would require reliable waking-night cover, welfare monitoring, safeguarding, risk management, property security and consistent day-to-day operations, with a trauma-informed, person-centred approach. The competition also gave substantial weight to service delivery and experience, alongside risk management and social value, so providers should be able to evidence these areas as well as offer a competitive price. Small and medium-sized enterprises and voluntary, community and social enterprises were considered suitable.

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Notice Information

Notice Title

Tender for the provision of General Management and Staffing for the Winter Shelter Provision

Notice Description

Herefordshire Council is seeking to appoint an experienced Supplier to provide the management and staffing of a Winter Shelter Service for adults experiencing rough sleeping within Hereford. The service forms part of the Council's statutory homelessness prevention and relief duties under the Homelessness Reduction Act 2017 and supports the objectives of the Herefordshire Homeless Prevention and Rough Sleeping Strategy 2026-2031. The successful Supplier will be responsible for the operational management of Council-provided emergency accommodation, including resident check-in and check-out, overnight waking cover, welfare monitoring, risk management, safeguarding, property security, and day-to-day service delivery. The accommodation provides dormitory-style provision for up to 16 individuals together with two additional single-person pods, offering an immediate off-the-streets response during the winter period. The contract is expected to commence on 2 November 2026 and continue until 29 April 2027, with the option to extend for up to three further winter delivery periods (November to April), subject to funding, governance approvals, demand, and satisfactory Supplier performance. The estimated total contract value is up to PS360,000 over the full potential term, with a maximum budget of PS90,000 per winter delivery period. The procurement is being conducted using the Open Procedure under the Procurement Act 2023. The Council is seeking a Supplier with demonstrable experience of working with individuals experiencing homelessness, multiple disadvantage, trauma, mental health needs, substance misuse, and other complex support requirements, and which can deliver a safe, trauma-informed, and person-centred service.

Lot Information

Lot 1

Renewal: The contract is for an initial winter delivery period from 2 November 2026 to 29 April 2027. Subject to funding availability, internal governance approval, budget approval, demand for the service and satisfactory supplier performance, the Council may extend the contract for up to three further winter delivery periods. Any extension will be for seasonal service delivery only (November to April) and not for year-round provision. The maximum potential contract end date is 29 April 2030.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06eb7c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/098213-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85311000 - Social work services with accommodation

Notice Value(s)

Tender Value
£360,000 £100K-£500K
Lots Value
£360,000 £100K-£500K
Awards Value
£360,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Oct 20261 weeks ago
Submission Deadline
21 Sep 2026Expired
Future Notice Date
Not specified
Award Date
16 Oct 20261 weeks ago
Contract Period
2 Nov 2026 - 29 Apr 2027 1-6 months
Recurrence
2030-08-25

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Herefordshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HEREFORD
Postcode
HR4 0LE
Postcode Area
Hereford
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG11 Herefordshire, County of
Delivery Location
TLG11 Herefordshire, County of
Local Authority
Herefordshire, County of
Electoral Ward
Widemarsh
Westminster Constituency
Hereford and South Herefordshire

Supplier Information

Number of Suppliers
1
Supplier Name

Caring for Communities and People

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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